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16 votes

Client's budget is higher than expected

There are those who believe that it is ethical to sell at what ever the client is willing to pay. Others see no such need and will look to give the client a good deal. You can give a good deal to the ...
David R's user avatar
  • 1,662
15 votes
Accepted

How to raise the price for friends?

Simple, explain that it is costing you more in { time | resources | parts | tools } to continue operating the way you have been. Inflation happens, period. What I did for my pricing model is that my ...
Canadian Luke's user avatar
  • 6,883
10 votes

How to raise the price for friends?

You've got it backwards. The market hasn't evolved. These people are coming to you because you are cheap -- maybe you're actually undercutting what you could be actually making because you're too ...
Xavier J's user avatar
  • 5,363
9 votes

Dealing with a customer that was satisfied with your services but is mad about the price

Neoflash, If a customer's #1 motivation is to get a service done as cheaply as possible, then you can't fix that whether you are at the pre-service stage, performing the service, or done with it. ...
Xavier J's user avatar
  • 5,363
8 votes
Accepted

Dealing with a customer that was satisfied with your services but is mad about the price

Personal opinion... don't engage too much. If the relationship is damaged, then it's damaged. Get paid and move on. Too much discussion will only inflame issues. In addition, any reduction not cited ...
Scott's user avatar
  • 17.4k
7 votes
Accepted

Charging for meetings/conference calls with a client

Traditionally as a freelancer it is your time and skill that is hired. So yes you bill for conference/meeting times. It is customary to build in a few hours for discussion with every bid. Some ...
Scott's user avatar
  • 17.4k
7 votes

How to get Fiverr jobs at the beginning

As a beginner, try to keep your prices low, but not so low that it gives off an image of low quality. Add all the keywords that are relevant to your services. Also, along with keeping your images and ...
Bella Swan's user avatar
6 votes
Accepted

When is a job too small for meetings?

I like this question: I struggled with the exact same thing with meetings in general. Clients one hour away asking me to join in on a meeting. I usually ended up spending an afternoon with 2 hours ...
user3244085's user avatar
  • 1,629
5 votes

How do I balance the risk of pricing myself out of a job vs. not getting any work at all?

You'd be better off trying to pick up some work through recruiters than ridiculously lowering your rate. The longer you stay in projects where the client doesn't value your work, the more annoyed you'...
Xavier J's user avatar
  • 5,363
5 votes
Accepted

How much do I charge to build a web app?

Pricing is notoriously difficult as it depends on several factors: Your own desired hourly rate What the client typically pays The perceived value to the client Whether the project is similar to ...
morsor's user avatar
  • 3,887
5 votes

How much do I charge to build a web app?

This really tells us nothing about what the application will actually do or its complexity. AND we're not here to do that for you anyway. You can go about this two ways: 1) Pick an hourly rate that ...
Xavier J's user avatar
  • 5,363
4 votes

How to raise the price for friends?

Most people I deal with in this situation understand that they get the "friends and family" rate. Whatever that rate may be. And they also understand that the rate will and does change based upon ...
Scott's user avatar
  • 17.4k
4 votes
Accepted

Should I charge my client for mistakes I make?

Fire your hourly rate. The only way you'll ever make money with design is to become familiar with and accustomed to value-based pricing. No client I've ever come across is willing to pay $150-$400 ...
Scott's user avatar
  • 17.4k
4 votes

Should I charge my client for mistakes I make?

If you are spending your time to use your creative ability to build something to their satisfaction (which you cannot easily predict), then you are absolutely in the right to make the client pay for ...
Xavier J's user avatar
  • 5,363
4 votes
Accepted

Changing the estimate as a freelancer

Assuming that there isn't a significant difference between your first and subsequent figure, I think one strategy to deal with this is to frame it as a best/worst scenario where your first figure is ...
Michael Lai's user avatar
4 votes

How can some freelancers work for very cheap rates?

Preface: I'm in the Unites States... I dislike and do not use any crowdsourcing site to acquire new work or clients. To answer why rates seem low on some crowdsourcing sites.... Exchange rates $10 in ...
Scott's user avatar
  • 17.4k
3 votes

How do I balance the risk of pricing myself out of a job vs. not getting any work at all?

There's really no solid information to go on here. Not sure what "ridiculously low" means... 80% your normal rate? 50%? 25? No clue long have you been in the field? If you are pricing to match ...
Scott's user avatar
  • 17.4k
3 votes

Should I charge my client for mistakes I make?

When I started out, I applied two hourly rates: 1) for stuff I was relatively expert at and a second lower rate (50% of my full rate) for work that took longer than expected primarily because I was ...
C. Holley's user avatar
3 votes

Charging for meetings/conference calls with a client

You've been hired for your expertise and ability to do a specific job. Certainly sitting "alone" and working on it, whether it's coding, design, or something completely different is expected time on ...
JKEngineer's user avatar
3 votes
Accepted

Should I discuss price of underestimated fixed price job?

Always and always, in case of miscalculations, talk to the client first. Explain to him why you missed estimations and how you worked much more than you initially thought. Ask the client if he is ...
Peter MV's user avatar
  • 14.4k
3 votes

Selling Java library - which pricing model to choose?

A project on which I'm involved uses a 3rd-party library among its Maven dependencies. What the 3rd party did was to set up a Maven repository on the public Internet, protected by a username and ...
danidemi's user avatar
  • 161
3 votes

Selling Java library - which pricing model to choose?

My answer is purely anecdotal, but I am a software dev who worked for a distributer that sold civil engineering software. (It was an application rather than an API/library.) The model was a bit of a ...
mk11's user avatar
  • 91
3 votes

When working concurrently, do I multiply my "shoprate" for each teammate's time?

If your shop rate is $45/hr, for every hour a projects is in your shop, the customer owes $45. It doesn't matter if one person is working on the project, or two, or 20.... the rate for every hour is $...
Scott's user avatar
  • 17.4k
3 votes

When working concurrently, do I multiply my "shoprate" for each teammate's time?

You can set your rates however you want, but I think your rate is too low and incorrectly calculated. Your "standing there doing nothing" cost is (expenses + profit) * hours - you must pay ...
Rob's user avatar
  • 264
3 votes

Is payment gateway integration considered part of the deal?

This should be defined and negotiated before any work begins and detailed in any contract. The purpose of a contract is to clearly define what is to be completed and what fees are associated with that ...
Scott's user avatar
  • 17.4k
3 votes

Is payment gateway integration considered part of the deal?

There is not an objective answer to whether it's part of the deal, as you and the client obviously disagree. Most would agree that ideally all requirements should be spelled out in a contract - and ...
morsor's user avatar
  • 3,887
3 votes
Accepted

What are some techniques to get past Human Resources to talk to the person that needs help

As you've correctly determined, you're speaking to the wrong people with the wrong priorities. HR's problem is that they've been given a job that needs filling. Their task (as they see it) is to find ...
Valorum's user avatar
  • 893
3 votes

Client's budget is higher than expected

It is important that you can justify any prices you give; if the client gets the impression that you are making up numbers on-the-fly (e.g. simply increasing your price to be nearer their budget) then ...
Jayben's user avatar
  • 41
3 votes
Accepted

Is it normal to charge the customer on the requirement gathering sessions for a large project, which i need time to understand its scope

There is probably no general one-size-fits-all approach to this problem. In a perfect world, the client pays for all your time. However, sometimes landing a large project may be worth an investment - ...
morsor's user avatar
  • 3,887

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