17 votes
Accepted

What do web developers charge for site maintenance (not changes/updates)?

Okay, after reading all the answers and comments here, I would like to add a few additional points to my answer. First off, as freelancers we normally trade our time for money. So it seems natural to ...
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17 votes
Accepted

Do you spend lots of time on a website for your freelance company?

In my experience, a website will - in itself - give you nothing. Clients are only found by actively seeking them. When you have lots of face time with a potential client, a website should make no ...
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  • 3,682
13 votes
Accepted

Starting freelancer career while already having customers

If you aren't already charging market value it's highly unlikely you'll retain any existing customers once you do start charging market value. Chances are, clients you currently have are clients ...
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  • 17.3k
10 votes
Accepted

Attracting clients who want web developer not designer

When someone needs a website, in most of the cases, they have no idea that there is a designer and a developer, or someone who can do both things, they just look for "someone who builds my good ...
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  • 2,044
9 votes
Accepted

Are mockups free of charge?

They are asking for your time to create something for them that is of no use to you or anyone other than themselves. You should be paid for your time.
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  • 846
8 votes

Should I charge the client when I get stuck on stupid mistakes

I couldn't help but leave my own insights on this matter as two existing answers are all implying a client shouldn't be charged for his employee's mistakes. If this question is about the right of ...
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  • 181
7 votes

Do you spend lots of time on a website for your freelance company?

Since now I was very rarely contacted by clients that found me from my website, and consider that I am online with my website since 1996, each 1-2 years I renewed it making it tecnically and ...
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  • 2,044
6 votes
Accepted

On a web site gig, who pays for the domain and hosting services?

That's completely up to you, and what risks you're willing to take. I'm a huge advocate for hourly billing and that (along with a few other key concepts) defines more than just what I charge for. ...
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  • 2,030
6 votes
Accepted

Should I charge the client when I get stuck on stupid mistakes

Delays which are due to your business/working practices are typically not the clients responsibility. Let's look at the situation with a similar scenario..... You're working along on a client's ...
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  • 17.3k
6 votes

Safest way to send Credit Card information when communication is through email

A zipped archive is only helpful if it is encrypted with a password, and the password is not sent via email. As well, the customer would need to ensure they're following the instructions exactly to ...
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  • 6,833
5 votes

Advice on creating a simple, do-it-yourself website?

Depending upon the nature of your freelancing, your targeted financial goals, and your client base -- the proper thing to do would be to hire someone that can create what you need if you have no ...
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  • 17.3k
5 votes
Accepted

How do freelance coders persuade clients of the value of software tests?

Unless your client is high-profile and huge, or the software is mission-critical, you're going to have a hard time justifying the extra time taken for tests to clients. Most clients tend to think ...
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  • 1,227
5 votes

salary of android developer

As a freelancer you must negotiate your own pay. This will depend on your skill level, customer needs and financial constraints in the market you are targeting.
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  • 3,682
5 votes

How much do I charge to build a web app?

This really tells us nothing about what the application will actually do or its complexity. AND we're not here to do that for you anyway. You can go about this two ways: 1) Pick an hourly rate that ...
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  • 5,304
5 votes
Accepted

How much do I charge to build a web app?

Pricing is notoriously difficult as it depends on several factors: Your own desired hourly rate What the client typically pays The perceived value to the client Whether the project is similar to ...
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  • 3,682
5 votes

Can client demand a refund for software that fails specifications?

Obviously, the following is not legal advice, but just some general advice from a seasoned freelancer / consultant: It looks like your client is right in demanding a partial refund, given that you ...
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  • 301
5 votes

Are mockups free of charge?

In general, I would agree with the accepted answer, as you should normally ensure that you get paid for your time - regardless of what you do. However, sometimes a mockup can be essential in landing ...
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  • 3,682
4 votes

Charging for additions to a client's website?

A reasonable course of action would be to quote the estimated number of hours required to complete the task, your hourly rate and your availability. Consider quoting a premium rate for work outside ...
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4 votes
Accepted

Looking for junior full stack developer job

I do not agree with the comments. I've been working remotely for the past 3 years doing multiple lines of work ranging from full-stack developer to project management to devops. Certifications are ...
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  • 166
4 votes
Accepted

How to charge for web design and development?

I have also been in the same situation as yourself when I started to learn web development. It seems that what your customers are wanting is a simple information website. In this case, the best case ...
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  • 56
4 votes

Do you spend lots of time on a website for your freelance company?

Just my experience, but here's what a web site actually does for you in most instances: It will lend credibility to you (or your company) if it is not too generic. If the site looks like a template ...
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  • 17.3k
4 votes
Accepted

Who is responsible for documenting a freelance business website?

Ask the client what they mean - and get concrete answers. If the website includes some sort of content management system, the client probably wants a document including screen dumps describing how to ...
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  • 3,682
4 votes
Accepted

Transfer Wordpress website to client that stops

This should be part of your initial contract, an exit clause. What happens if you get hit by a bus? The client would not have access to transfer the site to their own systems or host, right? Any ...
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  • 6,833
4 votes
Accepted

Client started a web development contract, and then disappeared

Get the total amount. You are only abiding by the rules of the marketplace that the client agreed to. It is not your fault that they chose to stop communicating. It is not your problem why they did it....
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  • 701
4 votes
Accepted

Leaving my full time job for 1 client

Basically, this will come down to your personal circumstances. There are a few factors one generally needs to consider when going alone: Your financial situation The reliability of the first client (...
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  • 3,682
4 votes
Accepted

How to handle payments when working outside of a freelance platform safely?

Some clients simply negotiate in bad faith. I see you're a web developer, so I've got some experience to share with you. Write down a simple contract, a couple of pages from a template should be ...
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  • 583
4 votes
Accepted

How can I write a good proposal on Upwork.com?

On a platform such as UpWork, a client who posts a project will get anywhere from 50 to 100 proposals and invite 5 people to interview. Turning the numbers around yields that it takes 20 proposals to ...
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  • 1,172
3 votes
Accepted

Client cancelled a job after paying me a deposit. Do I have to hand over the incomplete work?

I agree with @SOIA (conditions should be per contract, verbal agreements are difficult and expensive to enforce so they are not likely to chase). I have been freelancing since 1994 and only once did ...
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  • 1,152
3 votes

Charging for additions to a client's website?

Firstly, this is a new work order, so yes you should definitely charge them for it .. and unless they can be tied down to very specific requirements I would quote hourly rates with an estimate. Next, ...
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  • 424
3 votes

As a freelance web developer, is it ethical/acceptable to use freely available templates and just modify them?

Your question and the explanation ask two different questions that have two different answers. Your question asks if it's ethical/acceptable to USE templates for clients. The answer is yes. Most ...
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  • 503

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