28 votes
Accepted

How to respond to "Are your rates negotiable?"

I simply state, "Sorry. Pricing is set and rates are non-negotiable." I haven't run into an instance where that offended anyone. I may not get the work but, if they won't pay my rates, I don't see ...
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  • 17.3k
10 votes

Monthly Fee vs. One-Time Payment for a Large Project with Difficult Client

Step 1 is to protect yourself with a clear scope of work. Write up a clear, concise scope of the work you are performing. Include not only the work being performed by also what is NOT being ...
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  • 201
10 votes
Accepted

How do I tell a client that I'm working fewer hours because they pay me much worse than my other clients?

Simple, either raise their pricing or drop the client. It's business. There's little point in working even a few hours for less money than you could earn with another client. Businesses typically do ...
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  • 17.3k
9 votes
Accepted

Is it right to call a client who didn't hire you to ask for the reasons he/she didn't?

First you say this: He told me he was glad to have had the interview because he ended quite happy whith me. Nevertheless there were still four more interviews and he had to finish them all. I ...
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8 votes

How to respond to "Are your rates negotiable?"

Any combination of: A) We can certainly set this up as a [fixed bid/hourly contract] instead if that makes it easier for you. B) Projects with unique requirements will, of course, entail negotiation....
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  • 81
8 votes
Accepted

How many hours of free transition/exit time should I give a client who just ended a long term contract?

Free??? No, no, no. The client has already indicated that they're looking to save a buck. Now, pose this question: how does the work that you've already been doing suddenly become worth less money ...
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  • 5,304
8 votes

Should I accept a low hourly rate while in between contracts?

Don't do it. Clearly they don't value your work, a 60% discount is what you ask for haggling in a North African marketplace, not development work with a freelancer. And keep in mind that although ...
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  • 1,619
7 votes

Bartering - client has cancelled and is asking for money

If you two have no contract, then what is he breaching? on the other hand, the mutual understanding is valid in front of the law. I'd say that he was not acting correctly, from what you wrote. He ...
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  • 14.2k
7 votes

How to politely turn down a client's request for a free test job?

I've been a designer for over 25 years, there has never been any reason for me to ever work for free at the request of someone I didn't know. Ever. Yes I've worked for free for family or friends, ...
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  • 17.3k
7 votes
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How much do I charge?

First off, charge by the hour. Without knowing a great many details about your expectations for payment, level of skill, customer expectations, graphics, whatever, it's impossible to come up with an ...
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  • 164
7 votes
Accepted

Rude and confusing client but possible important job

He said he wanted to talk about the website. We agreed to contact again the week after to fix a meeting date and hour. This didn't exactly happen, did it? You drove across town, and back, to sit ...
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  • 5,304
7 votes

Client wants free and half-rate meetings

I think you know the answer to this, but may be a bit apprehensive about losing the client if you fail to attend these meetings. That's always a possibility. It's your business. Your pricing and what ...
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  • 17.3k
6 votes

New client, hourly rate negotiating-- should client still state first?

Peter MV's got some good points. State your rate. But bump it up a little higher than what you're really looking for. If the client doesn't complain, GREAT! If the client does complain, knock your ...
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  • 5,304
6 votes
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How to talk to a company as a prospective contractor vs. employee

Having been down this path before, here are some thoughts: Resume Since you are not an established contractor and likely can not share any work from your current employer, your resume is the next ...
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  • 582
6 votes

Monthly Fee vs. One-Time Payment for a Large Project with Difficult Client

For large projects I always do monthly billings to the client plus a prepayment before starting the project to pay initial costs. It is perfectly OK to do like that, it is a mutual responsibility. ...
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  • 2,044
6 votes

Raise price of hourly rate for existing client

Every one of us has come to this point. In my case, at some point when I got "too many" clients, I started filtering them on those keep working and those that simply take my time. I sent circular ...
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  • 14.2k
6 votes

Complicated situation with client and a never ending project

Why do you allow being treated like this? "Calling me every 2h and messaging every 15min + threatening" - WFT bro???? I would never, NEVER, N E V E R allow being treated like this. Now, aside of ...
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  • 14.2k
6 votes

I grossly under estimated my costs for a job and want to renegotiate compensation. Should I?

No matter how you present it, that is blackmail. And I very much doubt a bank did not let you sign an NDA which prohibits you from using this data elsewhere. Fixed price is exactly what the name ...
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  • 1,619
6 votes

How do I tell a client that I'm working fewer hours because they pay me much worse than my other clients?

In 5 years of working with this client, your skill level has probably increased: you definitely do the same job faster than 5 years (and even a year) ago and most likely you do your job better. This (...
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5 votes

New client, hourly rate negotiating-- should client still state first?

Never ever bill by the hour. It's inherently unethical, and you're leaving money on the table. I've written extensively on the rationale, which I won't post here, but you can read it here. Summary: ...
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5 votes

Bartering - client has cancelled and is asking for money

The doctor can't unilaterally modify the terms of your original agreement. Your agreement gives you both the option of using one anothers' services, with no specific mention of cash compensation. ...
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  • 5,304
5 votes

What's the proper way to ask the recruiter for a certain hourly rate?

I always provide a hard number and never a range - but that comes down to my weakness as a haggler. Instead I prefer more or less stating a price as an ultimatum. When I quote a range, I feel I seem ...
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  • 3,672
5 votes

Should I accept a low hourly rate while in between contracts?

If someone would ask me a 60% discount off my hourly rate it would be offensive to my worker's dignity. I would not even keep up a telephone conversation with someone like that. I would consider a 5%...
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  • 2,044
5 votes
Accepted

Freelance programmer's monthly fees, expectations too high?

Ah, the good old fashioned "stuff works and never breaks" assumption from a non-it manager. First up, DBA requirements. Advise them that if they do not wish to procure DBA support from you, they will ...
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  • 1,030
5 votes
Accepted

Decision and negotiation of long term time-consuming job

Well from what I can see, you are a good photographer and you have more work than you can handle. So this is a good position for expansion. The same happened to me in the programming field. ...
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  • 14.2k
5 votes

Rude and confusing client but possible important job

It sounds to me like he treated your interview as if he was interviewing a potential new employee, rather than interviewing a freelancer. He most likely wanted to meet you and get a feel for you as an ...
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  • 1,660
4 votes

Is it right to call a client who didn't hire you to ask for the reasons he/she didn't?

I would not put them on the spot by calling, but I think it's acceptable and smart to ask by email. I would be polite and leave the door open for future business as JakeGould suggested because new ...
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  • 1,366
4 votes

How can I get paid more despite disclosing my hourly rate?

So you'd rather lose a job than tell the client your hourly rate is higher now? You see how this looks silly when you read it. Well, if only 1 year had passed since your last work, you could then ...
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  • 14.2k

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