26

I simply state, "Sorry. Pricing is set and rates are non-negotiable." I haven't run into an instance where that offended anyone. I may not get the work but, if they won't pay my rates, I don't see that as a problem. You aren't required to explain anything to clients in terms of your business structure or calculations. Actually going into too much detail is ...


15

My perspective here is similar to this question: Is it appropriate to include time to research if you don't know how to do something?, as both tackle the issues of who should pay for something that may only be relevant to a single project, but may also be legitimatly expected of a contractor. In your field, are those tools standard? If I do 3D modeling for ...


13

If you've been a freelancer for awhile, and even if you're just getting started, you most likely have a network of contacts, who you know professionally or privately, who may very well be looking for freelancing work themselves and who may also have the skills the potential client is looking for. Keep in mind that these organizations are looking for ...


12

I do charge a higher rate for shorter work. This is especially true for contracts. I figure I have more non-billables going into shorter work. In my experience this is fairly typical of consulting businesses as well. Other firms I have co-worked projects with have offered similar steep discounts for longer-term projects of up to 50% as well. While ...


11

Step 1 is to protect yourself with a clear scope of work. Write up a clear, concise scope of the work you are performing. Include not only the work being performed by also what is NOT being performed. These are called exclusions. Your scope should also include the price of the project, that billings will be done monthly on the XX day of the month and are ...


11

Simple, either raise their pricing or drop the client. It's business. There's little point in working even a few hours for less money than you could earn with another client. Businesses typically do not provide individual pricing merely because you've been doing business with them for a while. Hi [client], As of [Month day year] pricing for my ...


10

You'll want to establish your compensation up front. The contract you'll sign will have the details of what's expected from you, how you'll be paid, and at what rate. Many publications have a standard rate, either hourly, by the word, or by the piece, that you'll be expected to accept if you want the job. If you've got some negotiating room, or they ask what ...


10

Per hour, my rule is, I bill only for time spent, and for all of time spent. Build in a buffer to your estimate, but if it is an estimate, be prepared to invoice above or below. In general when I produce an hourly estimate I put in a buffer of 50-100% depending on unknowns because if I can bill under estimate customers are happy. Some times, customers ...


9

First you say this: He told me he was glad to have had the interview because he ended quite happy whith me. Nevertheless there were still four more interviews and he had to finish them all. I hate to break the news to you, but I am fairly confident he said that to each candidate. A week later he sent me an email telling me I wasn't hired. And ...


8

If I received the same call and the client started barking requests at me before I could even figure out to whom I was speaking, I think I'd become a bit defensive. I think it's always important, as a creative professional, that you're able to engage with the client at a certain pace. My "pace" includes: Who are you? What line of business are you in? What ...


8

I wasn't sure whether to post this as a comment, as it's not a direct answer to the question, but it is relevant(ish)... Your experience prior to the job is valid (whether freelance or otherwise) and will certainly be considered by prospective employers when assessing your CV. On the other hand, and making an assumption, if the role you have been employed ...


8

Free??? No, no, no. The client has already indicated that they're looking to save a buck. Now, pose this question: how does the work that you've already been doing suddenly become worth less money per hour??? Where I'm going with this is to point out that if the client needs the services you have to offer, they'll find some way to get the money to spend ...


8

Don't do it. Clearly they don't value your work, a 60% discount is what you ask for haggling in a North African marketplace, not development work with a freelancer. And keep in mind that although they ask 60% discount, they will still demand 100% dedication, quality and timeliness. Also, after a while you will definitely start to resent the low rate which ...


7

I think the definitive answer to this question is very strongly dependent upon the region in which you're considering doing business, so I think you could improve your question by including a region-specific tag or at least mentioning the country (perhaps even state) where the business transaction would take place. In particular, in the US, barter exchanges ...


7

If you two have no contract, then what is he breaching? on the other hand, the mutual understanding is valid in front of the law. I'd say that he was not acting correctly, from what you wrote. He should have given you more tasks. And if not being satisfied, he should have told you that. So if this comes to the arbitration, I'd say that email are enough of ...


7

For large projects I always do monthly billings to the client plus a prepayment before starting the project to pay initial costs. It is perfectly OK to do like that, it is a mutual responsibility. If you ask a single payment only at the end you will give a "weapon" that will make the client blackmail you if you don't do all his changes and requests, just ...


7

I've been a designer for over 25 years, there has never been any reason for me to ever work for free at the request of someone I didn't know. Ever. Yes I've worked for free for family or friends, but never random clients. Would your plumber install a new sink as a "test" to see if you like their work? Would an electrician wire a new outlet for you as a "...


7

First off, charge by the hour. Without knowing a great many details about your expectations for payment, level of skill, customer expectations, graphics, whatever, it's impossible to come up with an accurate estimate that is going to make you happy. Here's the deal though...you are in the same position. Fixed price gigs almost always (in my 30 years of ...


7

He said he wanted to talk about the website. We agreed to contact again the week after to fix a meeting date and hour. This didn't exactly happen, did it? You drove across town, and back, to sit with this guy for twelve minutes. He didn't care at all about your time. But what's worse is that instead of going down a course - prescribed by you - of getting ...


7

In 5 years of working with this client, your skill level has probably increased: you definitely do the same job faster than 5 years (and even a year) ago and most likely you do your job better. This (and not graduation itself) should be the main argument in the negotiations. Your client can now get from you per each hour more than before, and therefore it is ...


6

It's fully an agreement between you and the client. The client may avoid giving you personal licence because he's afraid you'd leave after a month and the costs would be too much... Or the client is considering that tool so standard, that he expect contractors to have licence for them. As a contractor, you should calculate all costs before telling your ...


6

Regarding taxes, in theory (at least in the US) you are supposed to report fair value of goods received but that is difficult to quantify. After all nothing has a singular, objective fair market value but rather a range of plausible values. The way I do it is simply to invoice the customer for the fair value of my services, and then buy their goods and ...


6

Peter MV's got some good points. State your rate. But bump it up a little higher than what you're really looking for. If the client doesn't complain, GREAT! If the client does complain, knock your price down - a little at a time - until the client is satisfied, but of course don't go lower than what you were really looking for in the first place. This ...


6

Having been down this path before, here are some thoughts: Resume Since you are not an established contractor and likely can not share any work from your current employer, your resume is the next best thing to show to the company that you are qualified to do the work. While your brother may have vouched for you, the managers involved will need to see ...


6

Any combination of: A) We can certainly set this up as a [fixed bid/hourly contract] instead if that makes it easier for you. B) Projects with unique requirements will, of course, entail negotiation. For the scope we've discussed [our standard price applies/I've already applied the appropriate discount of X from our base price]. C) No. D) If there's ...


6

Well from what I can see, you are a good photographer and you have more work than you can handle. So this is a good position for expansion. The same happened to me in the programming field. Declining a long-term client is never a good idea. Especially if a client is paying you your price and if he's a good client. So bringing another man to a team is a way ...


6

Every one of us has come to this point. In my case, at some point when I got "too many" clients, I started filtering them on those keep working and those that simply take my time. I sent circular email to all of them informing them that in 6 months my rate will increase and will be XYZ dollars. I found this fair as this gives them time to find someone else ...


6

Why do you allow being treated like this? "Calling me every 2h and messaging every 15min + threatening" - WFT bro???? I would never, NEVER, N E V E R allow being treated like this. Now, aside of this, the client obviously wanted a lot of free work and he found fertile ground to impose his requests for free. At this point, you only have 2 options: break ...


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