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7 votes

Ex-employer wants to hire me after I send him a design

No money, no final design. Full stop. You can meet with them to discuss what they're looking for, or refer them to your portfolio. You NEVER release a final product until you get paid or money is in ...
Canadian Luke's user avatar
  • 6,843
6 votes
Accepted

Reduce rate when learning on the job?

Don't charge the client at all for the time you spend learning how to produce their deliverables. Do charge the client your regular hourly rate for the time you spend working to produce their ...
joeqwerty's user avatar
  • 494
6 votes

Is it unacceptable or not wise to email clients during the weekend?

Here's my opinion and practice.... I never respond or contact clients during any time I want to myself, ever. That is to say.. I don't respond to or contact clients before 9am, after 5pm, on ...
Scott's user avatar
  • 17.4k
6 votes
Accepted

How do you curtail too much customer input on website design?

Directed Choices. Most clients I experience want to feel as though they have input into how things look. I think that's just human nature. The key for me has been to always provide directed choices ...
Scott's user avatar
  • 17.4k
5 votes

Ex-employer wants to hire me after I send him a design

Me personally, I don't pick up a pencil, mouse, turn on a computer, put on my glasses, etc..... nothing unless a fee has been determined for the work I'll be doing. In some cases, a deposit may be ...
Scott's user avatar
  • 17.4k
5 votes

Is getting software development clients really harder?

First off, every freelancer is different and will wind up with different strategies for getting new clients. (That is why questions like this might be closed as unanswerable.) The most important thing ...
David R's user avatar
  • 1,567
3 votes
Accepted

How do I tell a client that our contract isn't being upheld?

Explain to your friend (and any other stakeholders) that you are stopping all work and communications relating to this project until your contract is brought back into compliance. If you were supposed ...
Canadian Luke's user avatar
  • 6,843
3 votes
Accepted

Need help with moral dilemma of first client

First off, if you failed to get approval of the design before building the design, well, the onus falls on you. To keep a happy client always get approval at milestones before moving forward. If you ...
Scott's user avatar
  • 17.4k
3 votes

Non- Vat Invoice? How to invoice?

That gov.uk link is a very good one. There are some non-government sites which also give advice on running a small business and others which have templates for invoices. This Google Doc lists all the ...
Richard Cosgrove's user avatar
3 votes
Accepted

Spec work for a future medium-sized company

No good client asks for "test" projects. There is no such thing as a "test" project. Just because the client labels something "test" that does not mean less work is involved. All "test" ensures is ...
Scott's user avatar
  • 17.4k
3 votes
Accepted

How much detail do you provide a client wanting to improve an existing site?

I generalize as much as possible. Improve navigation discoverability NOT Improve navigation discovery by increasing button size , creating drop down menus, changing color, moving to left. Increase ...
Scott's user avatar
  • 17.4k
3 votes

How are images, icons, videos, logos, etc. budgeted, and who chooses them, the developer or the client?

This will vary from client to client and will be based on their wishes, but can really be summed up as follows Client images The client will provide their own images for use in the project. They ...
JohnHC's user avatar
  • 1,030
2 votes
Accepted

Very difficult client now seems to have lost interest

Working in design, you have to ensure, ensure that the client is active and communicating in a detailed and descriptive manner what they desire. Otherwise it is like a nightmare, of constant redrafts. ...
Julien Tremblay McLellan's user avatar
2 votes

How to efficiently find graphic design opportunities

Word of Mouth Nothing else will work well. Those crowdsource web sites are overly populated by hobbyists willing to work for next to nothing. Everyone and their brother who has a pirated copy of ...
Scott's user avatar
  • 17.4k
2 votes

How do you curtail too much customer input on website design?

I would suggest adding language to your contract specifying how many design revisions will be allowed, free-of-charge. Be frank with your client when discussing this part of the contract and tell them ...
Joel Brewer's user avatar
1 vote

Question about the design contract work. / undecisive client

In my experience, no piece, even the most intricate complicated piece, has ever gone above 5-10 revisions. If a piece is surpassing that amount, or the requested revisions are "sweeping" in ...
Scott's user avatar
  • 17.4k
1 vote

Is getting software development clients really harder?

To add to the great answer @David-R: OP mentions several valid approaches to gaining new clients; cold-calling, emailing, using a third party. These approaches are not mutually exclusive - so there is ...
morsor's user avatar
  • 3,822
1 vote

How to find a suitable blockchain talent?

It depends on what you are looking for. It is not difficult like you said. Blockchain is the hottest skill right now, it opened a huge market. Many people join and develop it to become talents. You ...
Joey's user avatar
  • 45
1 vote

Ex-employer wants to hire me after I send him a design

You can send screenshots/images/mockup of the design instead of sharing design files and code.
SHIJU's user avatar
  • 11
1 vote

How much detail do you provide a client wanting to improve an existing site?

When I get a new client with an existing system, I bill them the initial assessment with a reasonably hourly rate. The same goes for new clients who want to see drafts. I also offer them to discount ...
Daniel's user avatar
  • 1,033
1 vote

Can/Should I provide engineering services with a PO and no contract?

A Purchase Order is a legally binding contract.
joeqwerty's user avatar
  • 494
1 vote
Accepted

How to attract customers in the special field?

Prospects in that space are likely to be technically capable, though could just as likely be entrepreneurial hopefuls. Either way, they'll likely consider outright pitches spam. Because of this, I'd ...
Punch's user avatar
  • 46
1 vote

How to prepare a job to keep it on schedule?

Part of my contact, and Scope of Work, is that I list out what is required to meet each milestone. For Wordpress sites (or any website, really), I layout a task list such as: The CLIENT must agree ...
Canadian Luke's user avatar
  • 6,843
1 vote

Spec work for a future medium-sized company

I've had a client try this on me (not for this kind of design work, but for magazine production). And they ended up being the worst client I've ever worked for. Now, my policy is always "f**k you, pay ...
Richard Cosgrove's user avatar
1 vote

Non- Vat Invoice? How to invoice?

Some excellent help can be found on the gov.uk site which, I have to be honest, is the first result when you google for "UK invoice". Getting the info from a government website is always more reliable ...
user3244085's user avatar
  • 1,629
1 vote

How do you curtail too much customer input on website design?

It's very important that you talk very well with your client, before starting to work, to understand as much as possible what he expects to see in his web site. This is a crucial part that when well ...
Mario's user avatar
  • 2,044
1 vote
Accepted

My newbie mistakes and how to communicate with clients

This is really just an opinion-based answer. But the question is also really just purely opinion-based as well. I'd send something similar to.... Hi [client], [service x] is a closed environment. [...
Scott's user avatar
  • 17.4k
1 vote
Accepted

I'm a freelancer that needs to hire another freelancer for help

You can keep a minimum of 30% of the amount you charge for yourself, ideally on the net profit. That's a safe number that should cover some extra expenses or revisions you haven't planned, and your ...
go-junta's user avatar
  • 858
1 vote

How to manage hosting? How to show design and then migrate?

The safest bet for you is to not give the client a publicly available URL. Show demos by way of GotoMeeting or similar. There are lots of VERY shady clients out there. The second best option is to ...
Xavier J's user avatar
  • 5,303

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