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10 votes
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I am lost in between freelance and a steady job

What do you need help with? Asking us should you quit your job? We cannot answer that. A few advises. If you plan to quit your job and do freelance, take this into consideration: Do you have ...
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7 votes

How to politely turn down a client's request for a free test job?

I've been a designer for over 25 years, there has never been any reason for me to ever work for free at the request of someone I didn't know. Ever. Yes I've worked for free for family or friends, ...
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  • 17.3k
7 votes

Ex-employer wants to hire me after I send him a design

No money, no final design. Full stop. You can meet with them to discuss what they're looking for, or refer them to your portfolio. You NEVER release a final product until you get paid or money is in ...
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  • 6,833
6 votes

How to quote & bill as a subcontractor

You quote the hiring company exactly like a customer, be it fixed price or hourly fee, and you bill them. It may be the case that the hiring company takes a commission, don't be worried (but don't ...
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  • 1,032
6 votes
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How do you curtail too much customer input on website design?

Directed Choices. Most clients I experience want to feel as though they have input into how things look. I think that's just human nature. The key for me has been to always provide directed choices ...
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  • 17.3k
6 votes

Is it unacceptable or not wise to email clients during the weekend?

Here's my opinion and practice.... I never respond or contact clients during any time I want to myself, ever. That is to say.. I don't respond to or contact clients before 9am, after 5pm, on ...
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  • 17.3k
5 votes

Is a single page site better for SEO and visitors, or is a site with various pages better?

There is no design that is better for SEO - there are rules for content, the only way a single page app could rank higher than a multi-page app is by the content you are showing off. Basically, one of ...
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  • 151
5 votes
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In web design and development, should design come before contract or vice versa?

I do custom software but I am not a web developer. However, I recently hired a company to develop a website. MY CONSUMER PERSPECTIVE: The company I settled on did the contract before the design. NO ...
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  • 1,366
5 votes
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Reduce rate when learning on the job?

Don't charge the client at all for the time you spend learning how to produce their deliverables. Do charge the client your regular hourly rate for the time you spend working to produce their ...
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  • 474
5 votes

Ex-employer wants to hire me after I send him a design

Me personally, I don't pick up a pencil, mouse, turn on a computer, put on my glasses, etc..... nothing unless a fee has been determined for the work I'll be doing. In some cases, a deposit may be ...
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  • 17.3k
4 votes
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Learned HTML, CSS, and jQuery. Now what?

You are off to a good start with those skills. It can be challenging at first. Get good at research by using Google to find answers to questions. Use Stack Overflow and ask questions if necessary....
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4 votes

Learned HTML, CSS, and jQuery. Now what?

The best school is the real work life, you will never stop to learn in this field and you will never really start to learn seriously until you will start to work on client's projects. It's good that ...
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  • 2,044
4 votes

Technique to designing a website based on a sample?

Firstly, you will need to talk to the client a lot. Whatever you feel you should ask, then ask. NEVER presume that he wants something. Ask, ask and ask. If you realize that you are boring to the ...
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  • 14.2k
4 votes

In web design and development, should design come before contract or vice versa?

I think you're shooting yourself in the foot with your current approach. Imagine a house painter offering services. The client doesn't know what he wants, but calls up the painter. The painter ...
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  • 5,314
4 votes

Errors in a signed-off publication: should I return money paid?

i was desperate for money and knew the people pretty good so i did not push a contract on them and instead started working ASAP That is your big mistake, business is business, even with friends it'...
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  • 236
3 votes

Content planning and wireframing. Many clients don't want to hear about this?

I see two potential problems: 1: Your sales process and articulation of the value proposition. 2: Possibly your annotation and markup of the wireframes Firstly you are separating wireframing and ...
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  • 31
3 votes

Content planning and wireframing. Many clients don't want to hear about this?

I'm not 100% certain this is related to "freelance" as much as it is to workflow. But... I find wire framing critical. But it needs to often be explained to the client. At the very least the level ...
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  • 17.3k
3 votes

Is a single page site better for SEO and visitors, or is a site with various pages better?

You're thinking about it backwards. Top freelancers can build a crappy site, and still rank. It's about reputation. Contribute to opensource projects, start a blog, get known. This will attract links (...
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3 votes
Accepted

How to charge for software design

Sometimes, you need to learn to say no, and sometimes, you need to trust people. Unfortunately, I've been burned a few times by people "promising" money coming in, but never got around to it. It's ...
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  • 6,833
3 votes

Need help fixing my design work ethic mistake

Step 1 - Get written confirmation of their intention to pay you for your work! This can be done via email, or just by a letter, and asking for them to sign and return it to you to get your artwork. ...
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  • 6,833
3 votes

How to politely turn down a client's request for a free test job?

About myself, I start to work only after the contract is signed and I got a % as prepayment (unless it is a long term trusted client). If I work for the client is not a divine concession that he ...
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  • 2,044
3 votes
Accepted

Need help with moral dilemma of first client

First off, if you failed to get approval of the design before building the design, well, the onus falls on you. To keep a happy client always get approval at milestones before moving forward. If you ...
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  • 17.3k
3 votes

Non- Vat Invoice? How to invoice?

That gov.uk link is a very good one. There are some non-government sites which also give advice on running a small business and others which have templates for invoices. This Google Doc lists all the ...
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3 votes
Accepted

Spec work for a future medium-sized company

No good client asks for "test" projects. There is no such thing as a "test" project. Just because the client labels something "test" that does not mean less work is involved. All "test" ensures is ...
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  • 17.3k
3 votes
Accepted

How much detail do you provide a client wanting to improve an existing site?

I generalize as much as possible. Improve navigation discoverability NOT Improve navigation discovery by increasing button size , creating drop down menus, changing color, moving to left. Increase ...
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  • 17.3k
3 votes
Accepted

How do I tell a client that our contract isn't being upheld?

Explain to your friend (and any other stakeholders) that you are stopping all work and communications relating to this project until your contract is brought back into compliance. If you were supposed ...
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  • 6,833
3 votes

How are images, icons, videos, logos, etc. budgeted, and who chooses them, the developer or the client?

This will vary from client to client and will be based on their wishes, but can really be summed up as follows Client images The client will provide their own images for use in the project. They ...
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  • 1,030
2 votes

How to propose design concepts to clients

You could consider using Pattern Lab or similar to create something that will perhaps feel more "real" to the client, while still avoiding the old-school process of creating super-detailed photoshop ...
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2 votes

How to propose design concepts to clients

I think that you should create a real website image on Photoshop. This kind of images are not confusing for the client. At this image you can even write the explanation like this is slider, this is ...
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2 votes
Accepted

How to propose design concepts to clients

Usually, we do not prefer making sketches. Not only they consume time, but clients cannot see the technique there. Most of times it will be a blank shot. Unpaid blank shot. We send clients previous ...
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  • 14.2k

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