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61 votes

Dealing with "friend" who won't pay after delivery despite signed contracts

Is this a script from a soap opera? There's far too much discussion taking place. Business is business and not friendship. Ignore anything not directly related to the business. All the back and ...
Scott's user avatar
  • 17.4k
21 votes

Dealing with "friend" who won't pay after delivery despite signed contracts

Your chain of emails is unprofessional, you fail yourself by dropping to your client's argumentative level. As well as this, instead of getting to the point you make jabs and petty points informally, ...
lewis's user avatar
  • 545
18 votes

Discount for 1-year full-time contract?

Realize that if you are tied up, full time, for a year, you'll most likely lose all your other clients. So, if that's okay you need to make it worth your while. If you are financially in good shape ...
Scott's user avatar
  • 17.4k
16 votes

Should I ask every client to sign a contract?

Yes! Yes! Yes! I rolled my eyes when I read your question... sorry... but I did. The contract is there for both of you and if you read questions elsewhere on freelancing, you'll read several who cut ...
fiprojects's user avatar
  • 1,162
15 votes

What's the best way to 'sack' a customer

I think the rule is 80/20. 80% of complaints from 20% of customers. It applies to so many things like 20% of your carpet will get 80% of the wear and tear etc. It is a great question and one I have ...
PaulD's user avatar
  • 1,760
12 votes
Accepted

Asking Clients to pay Advance Payment?

With new clients that approach me, I ask for a non-refundable deposit up front. Usually it ranges from 30% to 50% depending on the overall project cost. I tend to waive the deposit for any client I've ...
Scott's user avatar
  • 17.4k
10 votes

Can you perform/receive freelance work anonymously?

You can. At least when you are a writer or a programmer you can do it. Some of the most popular options as of now: Writing at stacker.news where you can sign up anonymously with a lightning network ...
John Smith's user avatar
10 votes
Accepted

What to do when a client cancels project 1 day before delivery?

First off, I'm sorry to hear of your endeavor and that you had to deal with a nightmare client like that. I think we've all been there at least twice. Now then, hindsight is 20/20, so let's be ...
Kevin-ContentCollectiveDigital's user avatar
8 votes

How to work with a micro-manage client

Sometimes the money is not worth it. I offer discounted prices for well-behaved clients, and I overcharged the ones that are, well, no good people. Here's how you've got to look at it, the client is ...
Magus's user avatar
  • 563
7 votes
Accepted

Charging for meetings/conference calls with a client

Traditionally as a freelancer it is your time and skill that is hired. So yes you bill for conference/meeting times. It is customary to build in a few hours for discussion with every bid. Some ...
Scott's user avatar
  • 17.4k
7 votes
Accepted

What to look for in an overseas equity agreement

Adventurer Beware! Equity deals can be tricky things and I've never had great experiences with them but I have had two, and with those, I've learned a lot. The first thing you need to know (and you ...
Memj's user avatar
  • 929
7 votes
Accepted

What to include in contract to identify the end of work?

Usually I work on a testing server that is not the final destination of the site. Once the client approve (by email is better but also verbally if it is a trusted client) the copy on the testing ...
Mario's user avatar
  • 2,074
7 votes

Do all clients requests, some off them or none at all?

Heres the thing.... You need to have a conversation with the client. Not emails, not texts, not instant messages, but a conversation as in speaking via telephone, Skype, or in person. The is no way ...
Scott's user avatar
  • 17.4k
7 votes

How to get Fiverr jobs at the beginning

As a beginner, try to keep your prices low, but not so low that it gives off an image of low quality. Add all the keywords that are relevant to your services. Also, along with keeping your images and ...
Bella Swan's user avatar
7 votes

How to work with a micro-manage client

Generally, you cannot change clients; you can merely select the ones you want to work for and those you don't. The only factor where you are in full control is how you handle a client. For some ...
morsor's user avatar
  • 3,887
6 votes

Asking Clients to pay Advance Payment?

You're doing just fine. Think of other business models where the client's trust and credibility is on the line BEFORE any services are performed: Here in the US, and probably everywhere, you can't ...
Xavier J's user avatar
  • 5,363
6 votes
Accepted

Learning that my first bill will be paid after two months instead of one

Since you have DONE work and have not been paid before, you cannot do much but wait. Check the contract between you and your intermediary and push on him. If he has screwed up, let him pay you and ...
Peter MV's user avatar
  • 14.4k
6 votes
Accepted

When is a job too small for meetings?

I like this question: I struggled with the exact same thing with meetings in general. Clients one hour away asking me to join in on a meeting. I usually ended up spending an afternoon with 2 hours ...
user3244085's user avatar
  • 1,629
6 votes

I grossly under estimated my costs for a job and want to renegotiate compensation. Should I?

No matter how you present it, that is blackmail. And I very much doubt a bank did not let you sign an NDA which prohibits you from using this data elsewhere. Fixed price is exactly what the name ...
user3244085's user avatar
  • 1,629
6 votes

Client hasn't responded to invoice, company has potentially conflicting policies on when to pay contractors, unsure what to do

It sounds like your contract isn't as explicit as it should be regarding payment. If this is the case, you need to use that to your advantage by using any leverage you hopefully have. If you can ...
morsor's user avatar
  • 3,887
6 votes

Contract canceled with no advance notice

Unfortunately, the nature of a contract is that unless there is specific language to the contrary in the contract, it can be ended at any moment without a reason given. This is one reason why ...
David R's user avatar
  • 1,707
5 votes

An unusual request

It's a scam Anytime an unknown third party is involved regarding payment, it's a scam. Especially, if it's along the lines of "I'll pay you, then you pay them". Just pass on the project. The ...
Scott's user avatar
  • 17.4k
5 votes

Can client demand a refund for software that fails specifications?

Obviously, the following is not legal advice, but just some general advice from a seasoned freelancer / consultant: It looks like your client is right in demanding a partial refund, given that you ...
Dr. O's user avatar
  • 301
5 votes

Who Owns the Source Code & IP - Developer or Employer?

In any creative venture, be it artwork, fiction writing, markup writing, coding, music, film.... the "work" is copyrighted and owned by the creator the moment it is created. There are only 9 ...
Scott's user avatar
  • 17.4k
5 votes

Freelance Contract to prevent exploitation?

Contracts do not prevent exploitation. If a project relationship starts to argue over the words of the contract, that relationship is already soured and the best thing is to get out of it as fast as ...
David R's user avatar
  • 1,707
5 votes

How to reach, hire and retain quality freelancers?

Different freelancers have different criteria about projects. A freelancer can come in for a short time FTE replacement, or can be a strategic or management consultant, or can be an "outsourcing ...
David R's user avatar
  • 1,707
5 votes

Client demands to use a contract that sounds fishy claiming it is from a big law firm, won't use my standard contract

It's easier and cheaper for them to use their own standard contract since they don't have to pay a lawyer to review a contract from you and every other contractor they work with. Most of my own ...
Teddly's user avatar
  • 51
4 votes

Applied for position A, the employee replied for position B? How to deal with the situtation

I'm not sure what "applying" and "interviews" have to do with freelancing.... but.... Realize that most people in charge of the first round of hiring choices (Human relations ...
Scott's user avatar
  • 17.4k

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