59

Is this a script from a soap opera? There's far too much discussion taking place. Business is business and not friendship. Ignore anything not directly related to the business. All the back and forth trying to get the other to "understand" your position is, frankly silly. All you should be stating.. "We have a contract. Pay me." When he/she replies.. ...


41

Don't do it. If there were actually a prospect of the site making any real money (thus commissions being worthwhile) the guy wouldn't be offering to pay you in commissions. He's offering this payment structure because he knows the return on commissions will be far less than any standard fees you may want. In general, those offering this type of structure ...


31

Most people have trouble estimating projects, especially when they are new. When estimating, we tend to think of the project on a very high level and fail to take into account the details involved in figuring a good target estimate. The most logical solution is to prevent this problem by focusing on improving your estimation techniques: Break down the work ...


25

You are not charging enough: listen to your friends! You should have looked around for jobs similar to what you do and found out how much others were being paid. Don't feel that your work is worth much less because you are a newbie, because the client will take it when you release it to him and earn much, much more. The client is correct in saying you can'...


22

There are several categories of post-changes. They should be treated in different manner, unless your agreement with the project owner states otherwise. So, you have completed a project and, trying to satisfy your client, you offered... Little Updates and Things Bugs. As your software product is running and users are using it, they will inevitably find ...


21

It depends on the job - over what period and how much it pays. If this is a short term job with a single deliverable, 50% up front with the remaining payable on delivery is common. But consider something longer term - months to years in the making. 50% may be too much for a client to pay up-front (for something that hasn't been started yet, or simply, too ...


20

"Raise" is a term for full-time employees, whose salary depends on other factors (e.g., years served, position, etc), not actually on amount and quality of work done (don't kill me, there are many exceptions here). Being a freelancer, you are most likely bound with terms of a certain agreement. Any amendments to that document are subject of a mutual ...


20

I know my finances are sound, but how can I reassure the client that I am not going to disappear tomorrow You can't, because there is no guarantee. You could get hit by a bus tomorrow and you and the client need to be prepared for the possibility. How can I word contracts so it doesn't look like a single person but isn't being deceptive You shouldn't. ...


19

LLCs were created for just this scenario: you're an individual or small business who wants to enjoy the protections being a company or corporate entity entails without becoming a full-blown corporation. An LLC allows you to operate as an individual without putting your personal assets at risk. You pay taxes as an individual (in the US anyways) but enjoy ...


19

The contract is basically your safety net. It protects both sides. Without a contract in place, it would be difficult to enforce payment if the client decided not to pay you. Equally it would be difficult for the client to enforce delivery if you decided not to deliver whatever was agreed (or worse still, decided to delete/take down whatever had been ...


19

There are a bunch of ways people do this. One way I have seen is for clients pay a retainer and then be billed out of that (of the balance goes to 0, the project stalls until the retainer is refilled). In general larger consulting businesses can more easily do this than freelancers but once you have a name for yourself, this may be an option. Others range ...


17

Your chain of emails is unprofessional, you fail yourself by dropping to your client's argumentative level. As well as this, instead of getting to the point you make jabs and petty points informally, that seem very emotionally attached trying to play the guilt card and shame him. This is no way to follow up proceedings of a broken contract. Instead of ...


16

Here's my insight. Working as a freelancer makes you control your time more thoroughly and prioritize the projects and tasks you are currently involved in. So, for me, "marking" the project as complete means that me and my customer should sit and discuss our future plans: are we going to make updates (software updates, bug fixes, other improvements), what ...


16

The easiest thing is to shut down all, but what if the client is sick or something. Chances are 90% that they don't want to pay you, but there are still 10% which you need to consider. This is all true if you expect more work from them and if you really like the project. Do you have a direct contact with the client? Do Skype call to his mobile and see what ...


16

Realize that if you are tied up, full time, for a year, you'll most likely lose all your other clients. So, if that's okay you need to make it worth your while. If you are financially in good shape as things are with several clients, then putting all your eggs in one basket, as it were, can be very risky. Due to the damage, yes damage, such a position ...


15

I use this as a rule of thumb, based on the total project time: < 1 week 50% upfront, 50% after delivery < 1 month 25% upfront, 25% in the middle, 50% after delivery > 1 month 25% upfront, 25% after delivery and the remaining 50% is split into milestones


15

I think the rule is 80/20. 80% of complaints from 20% of customers. It applies to so many things like 20% of your carpet will get 80% of the wear and tear etc. It is a great question and one I have come across myself so I smiled a bit when I saw your question. I have done it the good way and the bad way. The bad way. I wrote to the customer and told them ...


14

A retainer is a fee payable in advance for ensuring your availability to serve a client, and comes with a service level agreement. For example the agreement should include: Duration (inc termination provisions) What it includes... usually the first X hours What it doesn't include... Response times, both in which you will respond, as well as by which you ...


14

Yes! Yes! Yes! I rolled my eyes when I read your question... sorry... but I did. The contract is there for both of you and if you read questions elsewhere on freelancing, you'll read several who cut corners and found themselves with headaches. Contracts set expectations. Your expectations: Do you expect to be paid? How much? When? For what? If your ...


13

If you've been a freelancer for awhile, and even if you're just getting started, you most likely have a network of contacts, who you know professionally or privately, who may very well be looking for freelancing work themselves and who may also have the skills the potential client is looking for. Keep in mind that these organizations are looking for ...


13

For Information Technology / Software Development Master Service Agreement templates: Information Technology Master Service Agreement from Global Data Consultants, LLC (free) Consulting Agreement contracts (see also other categories on the same site; $35/month, credit card not changed if canceled within one week) Statement of Work templates: Statement of ...


13

At the bottom of all my quotes I have this wording: We are here to provide an excellent customer experience. Because of this, we encourage input from the Client during the entire process. However, any major or significant changes requested during development, will carry along with them a renegotiated fee based on the new scope of the changes. We ...


12

Short answer Mail to the client and ask them what can be done to get things recovered. Mutually agree on scope and rate. Best if after all they change their feedback at oDesk, but even if they can't, it still worth trying. Improve the way how you communicate with the clients. The ultimate goal is to make them absolutely certain what are you currently doing, ...


12

You need to shut it down ASAP. Chances are that by now, your "client" has cloned all of your work, which is not hard to do at all, and put it up on a different domain. I put the word client in quotes because, without a written contract, you really don't have anything that would prove how the other party is a "client". You may never see a cent from this ...


12

With new clients that approach me, I ask for a non-refundable deposit up front. Usually it ranges from 30% to 50% depending on the overall project cost. I tend to waive the deposit for any client I've previously worked for and not experienced payment issues with. When asked, or if the client balks at this, I explain that the deposit is to cover the work ...


11

Besides liability limitation, which Paperjam covered well in his answer, LLCs also provides tax flexibility. You can elect to have your LLC taxed as a disregarded entity or as a corporation. As a disregarded entity, it's as if you there was no LLC. As a corporation, there is more paperwork; however, besides paying yourself ordinary wages, depending on your ...


11

I prefer not to ask for more money on fixed bids with fixed scope. What I will do is put the additional hours on the invoice and mark them as discounted 100%. I have occasionally had customers offer to pay for those though it is the exception rather than the rule. I would rather charge a higher rate that allows me to eat some extra cost and lose some ...


11

The first step is to be clear with your employer about your plans. If he gave you the green light, then read the following lines. If he did not give you green light (a reference for other readers of this topic), then you should visit a legal advisor to review your contracts. Employers are not always right and fair. Now, you're asking how to approach to ...


11

I have terminated a few contracts and I have always agonized about it. However, termination goes smoothly because the client usually hasn't gone through the mental anguish over the project that I have. They usually are pretty calm and professional about it, despite whatever shenanigans happened during the project. I always use the timeline as a reason for ...


11

Don't be scared of that guy, there is no way that he can sue you, I assume you are talking about oDesk or something similar. When you register on that website there are some privacy and agreements that you and your client have to read. Clearly he is not aware that you weren't working for him under a real contract, that's just a contract on the website. Also,...


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