I'll briefly state the situation. One of my clients just started a contract on a freelancing site regarding the development of a web app. She provided a website link and asked to develop a similar site. So the website got completed and the client was to provide images and text that needed to be replaced with the existing one, and then we would be able to upload it to a hosting.
So just when the client was to provide the content, she disappeared. I contacted her on other platforms too but haven't received any response.
Now I just want to end the contract and get the amount, but can't end it as the work is not complete. The amount is placed in the escrow. Just image/text replacement and uploading to hosting are left. Also, I'm not sure whether everything is fine at her side or not. It's been three months now. Please suggest me what can be done in this scenario. Even if I can get a partial amount, it's still fine.
Any sorts of suggestions will be highly appreciated...
Another think I would like to mention here:
If I submit the work, it'll automatically get accepted after 14 days and I'll get all the amount. But this isn't what I want. And there isn't any way to get a partial amount. Either total amount, or cancel the contract and get nothing. That's the two choices I have