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4 votes
Accepted

Computer maintenance: Whats the difference between charging a retainer and hourly rates?

A retainer is a set monthly fee for you to take charge of a service or for responding to and fixing/repairing/updating/sorting your customers' issues/problems/changes out. An hourly rate is where you ...
PaulD's user avatar
  • 1,760
3 votes

How to charge for variable recurring services?

You certainly don't want to be billing weekly for an ongoing service provision. Most companies don't pay their bills that often, which means that it's a recipe for missed payments and complication. I ...
Valorum's user avatar
  • 893
2 votes

How to charge for variable recurring services?

Without you providing more details I would say the most common way is to bill at the end of a period (month,week etc.) Exceptions: If you have considerable external costs. The customer or the ...
Daniel's user avatar
  • 1,033
2 votes

How to deal with holiday leave/sickness when on retainer?

For holidays, just email the client in advance to give them sufficient notice, and don't charge your retainer during that period. If you are sick, let the client know ASAP and again don't charge the ...
user45623's user avatar
  • 1,670
2 votes

What should be included in an I. T maintenance retainer?

I am mostly in the same boat as you, so I'll offer my experience. First, what kind of work would you be expecting to cover with the maintenance agreement? Are you going to fix their phones? Are you ...
Canadian Luke's user avatar
  • 6,943
2 votes

Computer maintenance: Whats the difference between charging a retainer and hourly rates?

A retainer is a way for a client to book (reserve) you for a certain amount of hours per week or month in case something urgent comes up in his project. He will pay you monthly reservation whether ...
Peter MV's user avatar
  • 14.5k
2 votes

Freelancing at 20 hrs/week. Client wants to move me to full-time. Can I do a 40 hrs/week retainer contract instead under my consulting corp?

I've done a fair amount of freelancing over my career, here are some answers to your questions. Can I suggest a 40hr/week retainer contract through my consulting company? Yes! As long as you're ...
Jim Culbert's user avatar
2 votes

Best Way to Approach Billing with New Clients

Since you clearly don't want an hourly contract, you shouldn't offer that as an option. Your pricing should be clear to your client, something like: "I'll set up, monitor and optimize your google ...
Magus's user avatar
  • 563
1 vote

How do I approach requesting a retainer?

What we have found that works is to estimate what you think will be the # of hours per week on average that you would be doing this work, multiply that by your desired rate and quote that as the ...
Ron's user avatar
  • 46
1 vote
Accepted

What are better ways of saying "retainer"?

Deposit / Upfront fee Customer service fee Monthly Customer service fee "A retainer fee is an amount of money paid upfront to secure the services of a consultant, freelancer, lawyer, or other ...
HenryM's user avatar
  • 711

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