Questions tagged [retainer]

Questions related to working on a retainer - a fee paid for a pre-determined amount of time or work.

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1answer
47 views

How to charge for variable recurring services?

I'm writing a proposal to do some recurring work for a client. I'll be selling them services, packaged into a unit, and they may need none, or several of these units in any given month. The question ...
2
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2answers
130 views

How to deal with holiday leave/sickness when on retainer?

When a retainer is set for I.T. services; how should I deal with sickness and holiday leave? i.e. If a service requires me to attend it within 3 hours; and i'm abroad or quite sick; what would be the ...
2
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1answer
43 views

What should be included in an I. T maintenance retainer?

I'm looking to start offering maintenance retainers for my customers. I'm trying to understand how I can charge customers and what to charge them for. For example, one of my clients has 3 sites ...
3
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2answers
87 views

Computer maintenance: Whats the difference between charging a retainer and hourly rates?

I'm quite young in my I.T. business and my clients suggest I start charging retainers for my services. I'm not too sure about what structures monthly retainers use and what services they include as ...
3
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2answers
444 views

Freelancing at 20 hrs/week. Client wants to move me to full-time. Can I do a 40 hrs/week retainer contract instead under my consulting corp?

Background: I'm just a couple weeks into starting as a freelance consultant. I'm on a contract at the moment that's like a 20hr/week retainer as a sole prop. I'm planning to incorporate as an S-corp. ...
3
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3answers
1k views

What Discount to Give for A Retainer Contract

I'm a web developer from Dublin and a web development agency whom I used to work with as a normal employee has asked me to quote a day rate to them. However, they've asked for a discount as they want ...
3
votes
2answers
590 views

How to persuade the client to sign a Retainer Agreement with me?

I have to admit, out of all Retainers I signed, not even once I managed to initiate its signing. Each time it was the clients who offered a Retainer. Out of approx 70 clients of mine, only a few ...
6
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3answers
2k views

How do I communicate to a client that he's wasting time and money by using my services hourly vs. paying a monthly fee?

I recently "fixed" a Wordpress site for a client. He told me the site's host had "malware problems" and he needed the site restored from a backup. I did that, and didn't change anything else about the ...
2
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1answer
164 views

Retainer for Development Tasks

I recently finished a Wordpress project for a client, and the client wants me to continue providing support, update, and develop the site for $20 per hour. The client says the tasks will be small, and ...
1
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3answers
292 views

Accounting software that will allow me to sell prepaid blocks of time to clients

I am trying to locate an accounting package that will allow me to sell clients prepaid blocks of time (retainer) for my organizations services and then allow me to give them updated statements showing ...
9
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7answers
440 views

Client suspended dev work, but still wants fixes

I have a long term development client that recently needed to suspend development due to some financial issues on his side. Up until now for most of this year I've been on an hourly time commitment ...
4
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2answers
154 views

How to structure an agreement for training a junior developer?

Recently a friend & business owner has asked if I could assist a junior iOS developer employed under him with a project for a couple hours per week. Having never heard of this kind of engagement ...
6
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2answers
3k views

How to properly make Retainer Agreement for IT company?

Andrew in his reply showed us what should Retainer Agreement hold. I started writing a Retainer Agreement and it became more complex that I thought it would. For example, Immediately write ...
12
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2answers
2k views

Retainer Agreements

I am a developer / designer, and I'm interested in establishing a retainer position. How do you structure a retainer arrangement? Is a flat monthly rate preferred? A client will likely want to know ...
8
votes
3answers
240 views

Telling a client they won't have priority

Is it appropriate to warn a client that they will no longer have top priority because they have not renewed a retainer in a timely fashion?