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Clients are sometimes hard to work with, don't understand the technologies they are working with, or aren't very punctual with paying the freelancers they employ. Use this tag for dealings with clients that are less than beneficial, or when asking about how to deal with a particular case involving a client.

1 vote
Accepted

How to end a contract after just a year, on good terms?

Many - if not most - contracts are for less than a year, so the time-aspect should not bother you at all. You financially requiring full-time work, which they won't guarantee, seems a perfectly, non-a …
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  • 3,967
1 vote

How to deal with an arrogant client who gets intensely upset with even the smallest of commu...

Fixing an unsatisfactory client relationship is generally the freelancer's responsibility. Upon failure, the only real option is to end the relationship. A plan to move forward could be scheduling a m …
morsor's user avatar
  • 3,967
3 votes
Accepted

Declining "5 minute" call with client until payment received

Years back, I was excessively worried about doing anything that could annoy a client. Given time, that approach will backfire, as opportunists will attempt to take advantage. A better approach is draw …
morsor's user avatar
  • 3,967
1 vote

What to do if you received a bad check as a freelancer, and purchased on behalf of the client?

It seems the problem is not merely the bad check, but rather the unresponsive client. Generally, unresponsive clients need to be forced into again being responsive; merely appealing to their non-exist …
morsor's user avatar
  • 3,967
7 votes

How to work with a micro-manage client

Generally, you cannot change clients; you can merely select the ones you want to work for and those you don't. The only factor where you are in full control is how you handle a client. For some freela …
morsor's user avatar
  • 3,967
2 votes

How do I make clients understand that I am the right freelancer for my assignment?

I assume the NDAs you have signed are terribly restrictive - so your prior clients owe you nothing. Having said that, perhaps it could be worth a shot asking the clients if there are any details you a …
morsor's user avatar
  • 3,967
7 votes
Accepted

Client ghosted after delivering results, no payment

If you have given everything away, there might be very little you can do. All you can do now is hope that the client for some reason returns. If that happens, you have some leverage you MUST use. This …
morsor's user avatar
  • 3,967
3 votes

Is payment gateway integration considered part of the deal?

There is not an objective answer to whether it's part of the deal, as you and the client obviously disagree. Most would agree that ideally all requirements should be spelled out in a contract - and th …
morsor's user avatar
  • 3,967
4 votes

How should I respond to requests to work "for exposure"?

Working for exposure obviously pays no bills - so one should be up-front immediately that there will be payment. I have tried the approach where one tries to demonstrate how much value one could poten …
morsor's user avatar
  • 3,967
4 votes

Best behaviour to have in meetings with people trying to impress / confuse others with unnec...

While it is annoying having other people show off, this could work to your advantage, as the contrast between their redundant word-salad and your client-targeted communication will be quite evident. …
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  • 3,967
0 votes

How do you know if a client is serious about your service?

Since you're new to freelancing, I'd add that getting clients to commit often takes a surprising amount of time - even when the meeting(s) have seemed nothing but positive. There is very little one c …
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  • 3,967
5 votes

How to tell client I cant do any more changes till they pay invoice?

Assuming you have a contract stating the fixed price and the three changes, you simply refer to that very contract. Having delivered the contractually agreed upon work, I am happy to work on furth …
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  • 3,967
4 votes

Upwork client is trying to sue me and threatening as well. What to do?

Bad clients usually threaten all sorts of action, but rarely follow through. No one should go to court over USD 150 - and they should have better things to do than character assassinate you on Upwork. …
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  • 3,967
1 vote
Accepted

Complicated situation with client and a never ending project

Your situation demonstrates the difference between 'fixed price' and 'pay by the hour'. When the rate is fixed, the client will always attempt to extort additional work; no details are ever too minor …
morsor's user avatar
  • 3,967
1 vote

Client refuses to pay, now threatening to sue me for breach of contract

Sounds like the client from hell; low discounted rate, bad payment discipline, erratic and way too demanding. Sadly, I have never experienced this type of client relationship improve - so your best (a …
morsor's user avatar
  • 3,967

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