Questions tagged [clients]

The tag has no usage guidance.

Filter by
Sorted by
Tagged with
1 vote
3 answers
82 views

How do I effectivly an profitably, make a career out of independent freelancing?

I've been researching a lot about freelancing, an to my surprise, I'm a little interested in becoming an independent freelancer! In accordance I am inquiring on how to become a successful freelancer ...
G'sworld Incorporated's user avatar
2 votes
0 answers
52 views

Using a "pseudonym" online and on clients?

If my legal name is A, but I go online as B, then when should I let my clients know that my name is not B, but A, if that's needed at all. Do I clarify right away "hey, just letting you know that ...
No Name's user avatar
  • 159
0 votes
1 answer
68 views

What's the best retention policy for past client information?

Do you have a policy for how long you retain client data after they no longer work with you? I have old files, emails, contracts, etc., for clients that I haven't spoken with in several years. I also ...
LMK Web's user avatar
  • 523
0 votes
2 answers
170 views

How do I start with my own IT outsourcing company?

I am a Front-end Developer with over 7 years commercial experience and would like to develop my skills in my own business. I was thinking about do my own outsourcing company in my country and finding ...
Harry Baker's user avatar
2 votes
0 answers
72 views

Working with American Companies while Overseas

I've been googling this for days without a straightforward answer. My spouse is joining the foreign service, and we're both moving to Thailand next July on the US gov's dime. According to the foreign ...
D Sz's user avatar
  • 21
8 votes
2 answers
162 views

Best Way to Approach Billing with New Clients

I recently started my first local design and marketing business, and currently I'm on the search for clients/work. I had a job interview yesterday with a reputable local construction company that is ...
alxmntrvl's user avatar
  • 181
1 vote
1 answer
39 views

How to find a suitable blockchain talent? [closed]

A new project I am working on needs a blockchain full stack developer and designer.They must understand solidity (Ethereum), sidechains (Bitcoin), etc. Anyone interested? In addition, I feel that it's ...
user avatar
3 votes
1 answer
44 views

Could I disclose sales numbers I helped a client get?

Recently I've started sending some proposals to some possible clients. One of these new leads, is not a competitor but a company in the same city as one of my current clients, and in my proposal I was ...
Jay's user avatar
  • 77
6 votes
2 answers
141 views

Should one keep their clients' files separated?

As you continue to add more and more clients, are there best practices or procedures that are best to follow to keep clients' project files, credentials, etc.. separated on your computer? My concerns ...
Erik L's user avatar
  • 161
1 vote
3 answers
102 views

Is payment gateway integration considered part of the deal?

Is a payment gateway, i.e, razor pay, part of the deal made on freelancer if I am a frontend developer and I made the deal with the client to just integrate APIs and make the UI in React? Or should I ...
Blatzo's user avatar
  • 13
2 votes
1 answer
150 views

Best practice for invoicing when working onsite

Most of the freelance projects I take on involve working remotely, for a fixed price. I'll then take a deposit before starting work and invoice for the rest on completion. However on occasion I find ...
user avatar
3 votes
1 answer
83 views

Reduce rate when learning on the job?

Is it standard to reduce your rate if it means you're learning a new skill for the job? E.g. I am soon to be taking on some animation work for a client of mine. They did originally ask if I knew of ...
user avatar
3 votes
2 answers
131 views

How to create urgency for clients to provide content, answer e-mails, etc

So as the title says, how do you (freelancers, or the company you work at) create some urgency feeling so that clients don't take forever to come up with content or to reply to your e-mails? There are ...
Sergi's user avatar
  • 133
3 votes
1 answer
140 views

When Cold Pitching is Too Successful

Last week I sent out cold pitching email to a few websites with three article ideas. In the past, I've sent out tens of emails and only received one or two responses. This time, I sent out six ...
user613's user avatar
  • 131
5 votes
2 answers
272 views

Another client wants to buy a challenging work I did for one client

Sometime ago, I did a challenging project for a client as a freelancer, and he uses my work as core of the software he sells. Basically my work is the main feature of that software, and he just ship ...
GoldDigger's user avatar
1 vote
1 answer
57 views

How to deal with clients in regards to Wordpress-development

I have the impression that my Wordpress-projects seem to function very differently depending on how the client works with me. Some projects are easy - we select a template, the client accepts that we ...
user avatar
0 votes
3 answers
40 views

How can I send an agreement in midst of a project?

I have made an indeed silly decision to not send the agreement upfront to my new client, before starting his Web development project... I actually didnt send it because he is a very close person and ...
Shiva's user avatar
  • 239
2 votes
6 answers
150 views

How to deal with a client who won't tell description about the site he wants?

I have got this client from freelancer.com where he gave an email to contact him. I contacted through the mail, he said he wants a restaurant site built for him, provided an example and said he wants ...
Tushar's user avatar
  • 45
1 vote
2 answers
181 views

Client hasn't answered nor read my emails

So I've been doing freelance design for this company and I work through email and my website with this one client. I have a Chrome extension that let's me track activity on an email after it has been ...
Jay's user avatar
  • 77
0 votes
2 answers
175 views

Client doesn't give approval but changes expectation. What should I do?

I'm recently working with a very indecisive client who never seems to want to make decisions or give approvals to any confirmations I asked of her. I have had a question on this here a while ago. But ...
xenon's user avatar
  • 155
2 votes
1 answer
192 views

How to deal with indecisive clients?

I do freelance web design and development on the side. I have a client recently who appears to be flaky and indecisive. She isn't very willing to commit herself to make decisions. When I've the ...
xenon's user avatar
  • 155
3 votes
1 answer
85 views

Managing Someone else's Social Media

I've been asked if I can manage social media for someone whose business is in another province - which means I cannot easily travel to them to gather images/content/videos/etc. How can you best ...
becca's user avatar
  • 133
1 vote
2 answers
113 views

Is it okay to prospect my customer's customers?

Here is the situation: I have been working full-time for a customer (let's call him A) over the last month and most of this time was actually spent on projects from a single customer of them (let's ...
Zeynew's user avatar
  • 11
-1 votes
1 answer
174 views

How to deliver work and procedure for freelancing in Android app development

When freelancing in android app development, what is the best way to work with the client(employer): 1) Should one deliver work and take payment in parts. Do clients pay in advance? 2) Whose ...
Bhawna's user avatar
  • 1
1 vote
1 answer
116 views

What is the best way to promote yourself as a specialist in a specific field?

My questions are for freelancers that have active twitter, blog or any other social platform that gives them good clients. Does it worth to have an active twitter account, or constantly writing to ...
Taier's user avatar
  • 121
4 votes
2 answers
2k views

Client has cancelled the project and asking for refund of payment

I have agreed for a mobile Application project where everything has to be managed by me only as development and programming designing concern. The only Designing part has been given to another ...
JB Pakalapati's user avatar
-1 votes
2 answers
159 views

How to tell client I accidentally went over their credit budget

My client wanted a website that included the purchase of a few (6) professioanl images, which I suggested iStock as a place to get them. It was hard at first to convince him he needed to pay for his ...
Chillin''s user avatar
  • 467
1 vote
3 answers
148 views

Where to host source code for a small client project?

I'm about to start work on a small client project and I'm not sure where to host the source code. It seems silly to suggest to them to create a private Github repo on the paid tier, since it's a ...
dangor's user avatar
  • 111
0 votes
1 answer
72 views

Should I do a closing interview with my client post-launch of website?

I'm jut at the end of completing a website for my client. Overall it's gone rather smooth and if all clients were like that I think my life would be pretty simple. We will meet up shortly to do the ...
Chillin''s user avatar
  • 467
2 votes
6 answers
222 views

Is it bad to release work as free after it's sold?

A client is paying me to write a program for them. This program could be useful to many people though, so after they've paid me, I'm thinking of putting the program and source code online for free. ...
Joao Noch's user avatar
  • 131
3 votes
1 answer
125 views

How to answer to new client's requests while having no time to work for them?

As you may have already read I had health problems, I was K.O. for 3 weeks and it was a big problem for my job for many reasons... I am still having right now hard times to keep up with previous ...
Constantinus's user avatar
9 votes
3 answers
351 views

Too many clients, not enough work

Right now I have several more clients than I'd really like to have. They are mostly good clients overall, and I enjoy the work I do for them. However, work is never 100% steady with any of them; any ...
user45623's user avatar
  • 1,660
2 votes
4 answers
373 views

Is it professional that client pays the lunch?

This week a client from another region is visiting my team. We will have a whole-day meeting. In our last conversation he told me that he would like to take our team to lunch. It's 6-7 persons on ...
Peter MV's user avatar
  • 14.3k
7 votes
2 answers
153 views

What are some approaches for identifying your ideal customer?

I commonly get the question of 'Who is your ideal client / target audience?', and I am not sure to proceed in identifying and defining my ideal client. I do feel that it would lead to having a much ...
GSto's user avatar
  • 608
3 votes
1 answer
112 views

How to do the support after delivery?

Myself and customer agreed on a support period after delivery, for the application testing is done and for reports also is done, but this test performed with demo data not actual live data (...
Emad Mokhtar's user avatar
18 votes
2 answers
350 views

Should I point out design flaws to my clients?

I am not a designer. I don't claim to be, and I don't want to be. I am a programmer. I have a handful of clients that are small "web designers". Some are great, and I have recommended friends and ...
drewwyatt's user avatar
  • 283
9 votes
1 answer
753 views

How should I deal with my first clients who ask for my portfolio?

This is a problem I'm running into as a beginner. I'm losing clients because I don't have a portfolio yet (Web Design), the clients that don't ask are very few and I don't know what to say to those ...
Pierre's user avatar
  • 263