Questions tagged [communication]

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30 views

How can I find out who the principal investors are of a recently formed corporation in Delaware

This corporation had a press release touting a $7.5b project that will break ground later this year. I would like to offer my expertise through a cover letter and résumé, but sending any ...
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1answer
69 views

How do I reply back to my freelancer if he is not maintaining deadlines and delaying the project?

I am working freelance for a client, and I have around 30 articles to write for him. I decided to outsource 10 of those articles to another freelancer (from Freelancer.com). I have informed my client ...
2
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2answers
78 views

Clients with 1-2 days long project asking for daily updates since I was offered the project

It seem to be happening to me often. I have just started freelancing remotely. For now, I am targeting small project (1-7 days long). Usually I try to keep a small backlog of projects so I am not ...
0
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1answer
87 views

Social Media Portfolios

I'm just starting to come round to the idea of using social media, and as I'm not a big fan, I want to use as few profiles as possible, on my prefered platform which is Twitter. My main area of work ...
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0answers
12 views

How can I begin with either volunteering or freelancing or online work? [duplicate]

I am ready to do either unpaid online volunteer work or freelance online with some payment or do an online job getting paid regularly. The problem is I don't know where and how to start. I was in the ...
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3answers
93 views

Graphic designer tapped to work on multiple projects. Best way to charge? Retainer? Hourly? Per project?

I’m a graphic designer and I’ve been tapped by a previous client to work on multiple projects. The projects are mostly packaging design and product label — my role is to think of the concepts, make ...
0
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1answer
39 views

How to set a project completion deadline for a project that already got extended out?

I was hired to update a website for a client, based on a designated list of tasks. The client paid fully upfront, and we set a rough "loose" project completion estimate at 3 months. It was a fixed-fee ...
2
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2answers
82 views

How can I justify my opinion about app release?

I've started a new project with a college classmate. We wanted to develop a mobile app, which we thought wasn't invented yet. Doing some research, we found out that the idea already existed; and it ...
1
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2answers
105 views

Non-billable hours if you're expected on a bench with unclear timelines

Somewhat related to If I am working on an hourly project with variable hours per week and I am blocked on a task, should I bill for the time spent blocked?, but if you have a corp-to-corp client that ...
4
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3answers
93 views

Advertise through email

So I'm starting a basic business of consulting for web, mobile, desktop, games development. I have seen some business website around my neighborhood that really need rework or upgrade, so i was ...
2
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1answer
68 views

Social Networking As A Multi-Niche Freelancer

As an individual, as I'm sure most of us are, I have an extremely broad range of interests. Anything from Nature and wildlife, to rock and heavy metal lifestyle interests ( bands, tattoos, beer, ...
3
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2answers
160 views

Client wants me to take a portfolio project off my website

About 18 months ago I completed a brochure design for an old client. I added a few spreads of it as mockups to my online portfolio. The booklets contain text written by my client — helpful information ...
4
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1answer
143 views

Junior Graphic Designer here. Am I being low-balled by a client who I've worked with for the past 3 years? How to remedy the situation?

I hope you bear with me. This is going to be quite a long post. I want to lay out my situation in detail in hopes of getting advice as to what I should do and how to approach it the best way possible. ...
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2answers
107 views

Is it okay to prospect my customer's customers?

Here is the situation: I have been working full-time for a customer (let's call him A) over the last month and most of this time was actually spent on projects from a single customer of them (let's ...
-1
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2answers
88 views

Viability of a plan to get experience and to grow portfolio

I am a young iOS programmer with a good amount of experience. I have been doing iOS programming for five or six years I have a couple finished apps on the App Store that are very aesthetic and that I ...
5
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2answers
214 views

How to tell client I cant do any more changes till they pay invoice?

I am new to freelancing. I have developed a project for a client. I am waiting for the final invoice to be settled - fixed price project. The client has requested revision changes 3 times. By revision ...
2
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1answer
79 views

Is it unacceptable or not wise to email clients during the weekend?

This Exchange question here: Staying in contact with clients when I have a different sleep-wake rhythm (being a night owl or living in a different time zone) deals with the subject quite well, but it ...
3
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1answer
100 views

How to answer to new client's requests while having no time to work for them?

As you may have already read I had health problems, I was K.O. for 3 weeks and it was a big problem for my job for many reasons... I am still having right now hard times to keep up with previous ...
4
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2answers
180 views

Leaving my best longterm freelance client for a Job offer, what's the best way to end this?

I'm a full stack software engineer who have been freelancing for a client for 2 years, it turned to a remote job but we never agreed on any contract she just keep sending tasks and I do them and bill ...
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1answer
34 views

Guides for clients to learn to save files to online cloud storage

Every once in a while, I get a client who keeps sending me files over text and email and all kinds of other means. It becomes a mess and when I bring up that it takes 20 minutes to find all the ...
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2answers
44 views

Is there any tips to get projects for junior graphic designer like me

I'm starting to design from 2012 and I have made some design for some event (I'm the committee of the event) and sometimes I created it in my spare time. But, why can I get some money from it so I don'...
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3answers
57 views

Where to find people for colloboration

I want to get some new experience working with different people around the world. So, I'm looking for some sort of a collaboration site, where people looking for designers/developers etc and ...
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1answer
65 views

Using generic email address for account registration

Up till now, we've used admin@company.com in the past for all vendor account profiles. But it was also utilized for NOC alerts and became a virtual catch-all for a slurry of notifications. We are ...
3
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3answers
93 views

Should I provide information to the client before proposal is accepted?

So, there is some knowledge you gain from your career and this information is important and valuable because it save the client big money. For example, for OTP verification with a mobile number, ...
2
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4answers
173 views

Someone contacted my client and created a conflict, how do I handle it?

First things first: I worked with company in a project for client, where I was simply a developer that did the tasks defined by company. client then decides that he wants to make his own team after ...
3
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2answers
126 views

What to include in contract to identify the end of work?

This is my first time making a website for someone else who will be paying me. I am writing a contract to have him sign but am stuck on one part. The question is so simple I have trouble phrasing it: ...
4
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3answers
380 views

What's the best cold call pitch for a freelancing software engineer?

When I cold call a hiring manager for the first time, what exactly is the best thing for me to say after they answer? I've been a contract software engineer for 25 years. Times are always changing. ...
2
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2answers
82 views

What should I say to others in an endeavor when a client isn't making payments?

I've a web development client who has fallen behind on payments. While working out with the client how to handle the situation, others involved in the site have sent work requests. What (if anything) ...
3
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1answer
103 views

Client not Responding from more than last 36 Hours

I recently got my first project on Up Work, i had a lot of communication with two of the people from their side on Skype and i have been working on their project from previous week, i have developed ...
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4answers
453 views

Declining freelance job after already accepting

Yesterday I met with a potential SEO client. We verbally settled on a price and both walked away happy, but now I'm having some serious second thoughts. I don't think that I can meet the promised ...
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3answers
173 views

Being clear about the way I work

Lately, a couple of clients have been taking way too much of my time, in tasks such as: extensive, totally pointless meetings endless discussions about assets sizing (basically they aren't sure ...
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2answers
167 views

What does it mean when a client stops communicating after receiving a proposal?

A possible customer from NY contacted me with a request-for-quotation. I replied back with an estimate in hours and money, defining several elements of the project. Before that, we exchanged some ...
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2answers
139 views

Police Checking Service

I have been asked to get a police check prior to being awarded an I.T. Dev Contract. I really want this job, but need to provide this check as soon as possible to. So my question where can i go to get ...
3
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4answers
598 views

How to deal with client's delusion to be a good graphic designer

This happens to me once in a while, and I do my best to convince the client for his own business greater good, but this time is getting serious... I am developing a web project for the client (it's a ...
3
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5answers
171 views

Managing client expectations when estimated time is more than expected

I've received requirements for a project, from a possible new client. Thing is, he expects it all wouldn't take more than 2 weeks. After spending some hours doing an estimate, I know there's no way a ...
2
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4answers
91 views

Missing the benefits of freelancer's association or union

I have not been able to find any freelancer's association or union to join in the country where I am currently residing in, Indonesia. This means that I have been freelancing since forever without ...
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2answers
233 views

How to deal with a stubborn user that constantly makes mistakes, but refuses to accept it's their fault

I'm making a desktop app for my best friend's family restaurant (no, I'm not doing it for free). Background info: My friend told me he tried with several apps he found on the Internet; in fact, he ...
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1answer
105 views

Revealing tactics to customers

Is it ok to reveal your tactics and techniques to customers? If not, what would you say? If yes, how much would you say? I work in digital marketing, it this helps.
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3answers
93 views

Should I build an Alpha before presenting my concept

I got an idea that will be really helpful on my current job. I will make this software eventually to every other companies that want to use it, but for now only my employer will have access to it. ...
5
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2answers
196 views

Is it advisable to contact a company and offer your services based on job advertisements?

I'm currently working as a freelancer and came across an interesting job advertisement that perfectly matched my profile. Since I do not intend to quit as a freelancer, one could argue that it makes ...
3
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2answers
103 views

Applied for position A, the employee replied for position B? How to deal with the situtation

I am in a situation: I applied for iOS developer, but then the employer sent me an email says: Thanks for apply for PHP position. Do you have time for an interview...blah. What should I ...
5
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3answers
249 views

Should I charge the client for long meetings in person when he pays me on a per-project basis?

I'm developing a software for a client and the project had a delay of about a week. I warned the client about the delay (this happened because I made a course and he knew about it). But now he wants ...
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4answers
92 views

How to handle the deal with client in case of heavy illness, accident, etc?

For precaution, I always set the deadline longer than the time it actually takes; e.g. for a 30-days work I promise the client it will be finished in 45-days. So in case something bad happened, I have ...
2
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2answers
210 views

Potentially unable to complete a project; what to do?

I am worried that I have taken on a major project (three months scheduled, tens of thousands of dollars, but it's already late) that I will be unable to complete. I am trying to figure out the best ...
5
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4answers
326 views

Attracting clients who want web developer not designer

I'm currently a web developer, generally with the Python Django framework. What I do could be called full stack development. And, I'm looking to go freelance! What I'm interested in learning about is ...
1
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3answers
294 views

How to handle endless modifications on fixed-fee projects

I have had a client for almost a year now. She is a nice person but the problem is she never settled down on what she needs; every time she asks for something, we agree on a fee and I start working. ...
4
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4answers
197 views

Is there a reason against not billing someone when asked for an invoice for work completed?

I do some work for a client. Recently they asked me to fix something on their site. It took me about 1-2 hours to locate the problem but the fix was pretty simple. They sent me an email asking me to ...
0
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2answers
320 views

My newbie mistakes and how to communicate with clients

For the past few months I've been doing a lot of freelancing projects for people for little to no money. I figure it looks better on my portfolio if I make stuff FOR other people, rather than just ...
2
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6answers
422 views

If I transfer the work to my friend without notify the client, is it ok?

I just wonder that if I got too many jobs which I can not handle at the same time, can I transfer some of them to my friend? if so, should I notify the client? of course I will make sure the finally ...
4
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3answers
139 views

How do I increase efficiency in client communications without seeming impersonal?

I find myself with the enviable problem of having more work than time, and as such, I'm attempting to steamline tasks and increase efficiency, along with raising my rates. One issue that has cropped ...