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Results tagged with difficult-client
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user 7858
Clients are sometimes hard to work with, don't understand the technologies they are working with, or aren't very punctual with paying the freelancers they employ. Use this tag for dealings with clients that are less than beneficial, or when asking about how to deal with a particular case involving a client.
5
votes
Accepted
Should I want to mention what techniques I use to build a website for clients?
That depends on the client.
A tech-savvy client will most often want full disclosure, possibly even micro-manage the process.
If the client has no interest in technology at all and is more or less l …
- 3,967
4
votes
Upwork client is trying to sue me and threatening as well. What to do?
Bad clients usually threaten all sorts of action, but rarely follow through. No one should go to court over USD 150 - and they should have better things to do than character assassinate you on Upwork. …
- 3,967
4
votes
How should I respond to requests to work "for exposure"?
Working for exposure obviously pays no bills - so one should be up-front immediately that there will be payment. I have tried the approach where one tries to demonstrate how much value one could poten …
- 3,967
0
votes
Can I fire my client without being liable for legal fees down the road?
Since the contract says nothing about you terminating it or the client withholding payment, you will need to sit down and negotiate a solution. It seems there are two options:
1) You leave now giving …
- 3,967
1
vote
Can we charge "being late" penalties to the client?
Unless you are an absolute rock star freelancer or the business sector you operate in generally fines late delivery, I would advise against it.
Working in IT (programming), I suspect that even if fin …
- 3,967
2
votes
An employee from my current client needs to stay at my house, can I charge?
It's not really a business decision - even though it may have business consequences.
If the person is someone you normally would let stay for free - then let them stay for free. If not, then politely …
- 3,967
4
votes
Accepted
How to deal with client's delusion to be a good graphic designer
Disagreeing with the client happens now and then.
Whenever I come across something odd at a client, I attempt to explain it - like you have. If they still disagree, I rethink and rephrase my argument …
- 3,967
1
vote
Payments overly procastinated
Depending on your location, you might have options such as small claims court or some type of collections service.
If you have only sent low-conflict emails, you need to escalate the issue. In my loc …
- 3,967
1
vote
Client refuses to pay, now threatening to sue me for breach of contract
Sounds like the client from hell; low discounted rate, bad payment discipline, erratic and way too demanding. Sadly, I have never experienced this type of client relationship improve - so your best (a …
- 3,967
5
votes
How to tell client I cant do any more changes till they pay invoice?
Assuming you have a contract stating the fixed price and the three changes, you simply refer to that very contract.
Having delivered the contractually agreed upon work, I am happy to work on furth …
- 3,967
4
votes
Best behaviour to have in meetings with people trying to impress / confuse others with unnec...
While it is annoying having other people show off, this could work to your advantage, as the contrast between their redundant word-salad and your client-targeted communication will be quite evident.
…
- 3,967
7
votes
Accepted
Client ghosted after delivering results, no payment
If you have given everything away, there might be very little you can do.
All you can do now is hope that the client for some reason returns.
If that happens, you have some leverage you MUST use. This …
- 3,967
1
vote
What to do if you received a bad check as a freelancer, and purchased on behalf of the client?
It seems the problem is not merely the bad check, but rather the unresponsive client.
Generally, unresponsive clients need to be forced into again being responsive; merely appealing to their non-exist …
- 3,967
1
vote
Accepted
How to end a contract after just a year, on good terms?
Many - if not most - contracts are for less than a year, so the time-aspect should not bother you at all.
You financially requiring full-time work, which they won't guarantee, seems a perfectly, non-a …
- 3,967
3
votes
Accepted
How to handle endless modifications on fixed-fee projects
Since you've had the client for a year, the way you interact is unlikely to change. Especially when you directly enable it by accepting to do free work.
You need to decide whether working for this cl …
- 3,967