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You've done the work, a refund is not warranted in my opinion. It would be one thing if you failed to provide services. However, from what you've written, you have provided services. Imagine you go t …

Generally, no. Hopefully you have a contract. Assuming... The work to be completed was clearly defined in writing You completed the work as defined in the written agreement They owe you your quote …

"I'm sorry to cut this short, but I need to attend to other things. We'll speak again later. Thanks." If you let someone run over you, they will continue to do so. Take control of your own busine …

You invoice before any formal contact is agreed upon? I'd walk away if that was proposed to me. Asking for payment before disclosing any agreement terms is somewhat underhanded and shady. And if you …

There are a number of Ticketing System packages that would allow you to maintain information via tickets. All would be centrally located, you could secure access, and even have alerts when something w …

I don't really understand. If you don't have time to do quality work, then you don't have time to do the work. Any "balance" comes from not taking on more projects than you can handle in a quality m …

I consider it part of my job to make it as easy as possible for clients to send me anything. The last thing I want to do is make it uncomfortable or unusual for any client to send me anything. I may …

You've already answered your own question.... " I don't feel like disregard or abandon other clients because if this client will go elsewhere (as already happened) I'll remain with no other clients." …

Since the door to the full-time gig is closed.. forget that aspect. It's done, no turning back. As for how to relay the additional open hours to the side job... I'd simply let then know my availabili …

In my experience, projects that in depth and involved are taken on by studios or agencies and companies looking for that scope of work are not looking for one individual unless that individual is perh …

Place an advertisement in traditional venues (Online/newspapers). You aren't going to just stumble upon someone. You will have to seek them out, or ask them to contact you then vet them yourself. In …

While not programming or development related, I have subcontracted and been a subcontractor. When hiring, I have found it very necessary to remain in constant contact with the subcontractor. Not ince …