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Questions tagged [billing]

The tag has no usage guidance.

1
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2answers
140 views

Do you bill for time waiting for client to respond within a single shift/day?

I do motion graphics and editing. A lot of my "time" is waiting for the client to respond to the last version I sent, or to answer a question about how to proceed. Client is claiming I should only ...
0
votes
2answers
176 views

Pricing as freelance iOS Dev

So I'm about to land my first client as freelance iOS developer. I did my research but didn't believe how much I could actually price, and ended up charging too low. Reasons are because I had no idea ...
2
votes
1answer
94 views

Should my client contribute towards mandatory equipment

I will soon be starting an iOS application for a long time client. For the past year I have used an iPhone 5 for my testing of APNS, GPS, etc. The iPhone 5 will not support the new iOS 11 operating ...
1
vote
1answer
81 views

Minimum number of hours

Is it common for freelancers to have a minimum number of hours they will bill? If so what is the minimum number of hours? I bill hourly in 1/2 hour increments, but I have not set a minimum number of ...
3
votes
4answers
136 views

Including Extra Work as 100% Discounted Hours

I just completed a project and ended up going about 20 hours over on a 39 hour project. I allowed some scope creep because my contract was not that bulletproof and I didn't feel it was worth the ...
-1
votes
1answer
39 views

How to charge for variable recurring services?

I'm writing a proposal to do some recurring work for a client. I'll be selling them services, packaged into a unit, and they may need none, or several of these units in any given month. The question ...
3
votes
1answer
53 views

Net D billing as a freelancer

I recently started doing freelance work for a small-to-medium sized company. Per the terms of the agreement, on April 1 I submitted an invoice for all of my hours for March. We never discussed due ...
5
votes
2answers
122 views

When is a job too small for meetings?

As a graphic designer, not all of the jobs I take on are that big. A lot of the time it may just be a couple days work. But I find a lot of clients want to meet up to discuss the project in detail. I'...
1
vote
4answers
150 views

How to invoice for regular payments

For a regular service fee (i.e. website maintanance, fixing bugs, keeping it online etc), what is the best way to charge and invoice? Assuming I bill $50 monthly, should I ask for 6 months upfront to ...
3
votes
2answers
83 views

Billing Work from Home Long Running Task

I am working from home this weekend. I am a developer and I have created a program that purges records at the click of a button. The entire process take after clicking about 12 hours to complete. I ...
1
vote
3answers
126 views

How to notify a client of costs that increase beyond the estimate

Let's say I'm making a website for a client. We sit down and scope it out, try and define everything in the project. The total comes to $1000. I work on the site for a week or two, but there is some ...
-2
votes
2answers
66 views

Helping a client get what they deserve from their ISP

EDIT: Move on, this was a stupid question. Don't let a client's relationship to another client's get in your way: be clear, and direct, as usual especially regarding getting paid. And don't ask stupid ...
5
votes
3answers
948 views

Charging for meetings/conference calls with a client

I am recently hired as a freelancer for a software dev company, which will potentially lead to a FT position. Question: Should I bill for the hours spent consulting with the client facing portion? I.E....
1
vote
1answer
138 views

Advice writing my first SLA

I have been a web developer for quite a few years now, all my clients being acquaintances or similar. I now have a more formal client that I have recently created a website for. They are interested in ...
5
votes
1answer
469 views

How to bill client for rendering time?

I have a client who is having me produce a promotional video. I bill this client hourly for work I perform for them. As the video nears completion, it's getting to the point where it takes 15 minutes ...
0
votes
1answer
188 views

Need help with moral dilemma of first client [closed]

Sorry in advance for the long read. I'm 22 years old and just finished university for graphic design. I was approached by a small business which wanted me to design them a logo, stationary and a ...
1
vote
2answers
111 views

If I am working on an hourly project with variable hours per week and I am blocked on a task, should I bill for the time spent blocked?

Background I am a designer with a previous background in software development, and I'm currently working on projects for two clients as well as side projects. Both of the client projects are hourly. ...
1
vote
1answer
242 views

Underestimated project: Do you charge the excess time?

Are there times that you've given a quote to a client and underestimated it? And also took you 1.5 more than the hours you have estimated? If you are in the situation do bill the client of the time? ...
0
votes
2answers
96 views

Having clients abroad as a LLC

I have a California-based LLC through which I provide design services. If a company in France wanted to pay me for these services, would that be possible? And what would be a good way to: -Bill them ...
2
votes
2answers
542 views

Should I use UpWork.com for payments so that I can build profile on Upwork/Elance as it will show hours I worked?

I have a startup outsourcing company and I got my client through a friend reference. My client has hired three developers in my company so he is paying me for his three projects. He has hired our ...
7
votes
1answer
278 views

How to handle computer processing time when billing client?

I have a small consulting business that specializes in digital image processing, remote sensing, and workflow automation (using mainly Python, Matlab, R). I have an hourly rate that takes into account ...
1
vote
2answers
68 views

New to billing and estimation of medium to large sized projects for NPO

I'm a 15 year veteran of web design and front end development, with a couple years of Rails experience under my belt. Currently I am focusing on forming my own development company, and have landed ...
12
votes
8answers
514 views

How am I supposed to bill the company?

I am working from home(Turkey) and the company I am working is based in Switzerland. I am not an employee of this company. I think this is called free-lance working, I am not sure. We do not have any ...
5
votes
1answer
89 views

Billing Hourly - Include Client Specific Research and Communication?

A client hired me to research and recommend workstation setups for a group of employees, each of whom had unique needs. They had already purchased some equipment and needed to make sure everything ...
3
votes
3answers
2k views

How do you bill for on-site work? What do clients expect?

I often do on-site software training for my clients. When I do this, I typically bill a daily or half-day rate. My "half-day only" rate is about 65% of my daily rate because even though I'm only ...
5
votes
2answers
75 views

What are best practices around billing for the initial consultation?

A former colleague contacted me about purchasing and setting up equipment for her company. We agreed to scope and an hourly rate via email. I met with her on location to physically inspect the area ...
14
votes
7answers
991 views

How to know when you are a competent enough programmer to charge clients

I'm quite a solid front-end developer with a solid hourly rate. Everything seems to be fine except one thing; about 4 months ago I discovered that I have to skip 9 out of 10 jobs for Front End ...
6
votes
3answers
752 views

As a contractor, should I own the GitHub repo until final payment?

I know a contractor generally owns the code being developed until final payment from the client. If using GitHub, does this mean the contractor should pay for a private repo on GitHub, work on the ...
4
votes
4answers
229 views

Clients ask quick jobs, how to bill

So I have been doing websites as freelancer now for some time. Couple clients likes to do small scale development now and then to their site, which is great but the problem is that they have always ...
10
votes
3answers
8k views

How to setup client ownership of domain name and hosting

I'm starting out as a small web design and development business. I'd prefer that after I launch a site for a client, they then own and be responsible for the management and recurring payment of their ...
4
votes
5answers
400 views

How to increase productivity when invoicing?

I am a freelance translator who has found himself losing a substantial amount of time to billing. My current method is to use Excel templates, which is very inefficient because I still have to tab ...
13
votes
3answers
2k views

Which is the most honest or ethical way to bill, hourly or fixed price?

I ran into an interesting discussion below this question regarding ethics in billing. Where I think hourly billing is the most transparent way to bill, the other side has written, extensively I ...