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Clients are sometimes hard to work with, don't understand the technologies they are working with, or aren't very punctual with paying the freelancers they employ. Use this tag for dealings with clients that are less than beneficial, or when asking about how to deal with a particular case involving a client.

1 vote

Should I charge the client for long meetings in person when he pays me on a per-project basis?

Will this "supervised work" slow you down so that you're having to put more hours into the project than anticipated when you gave him the project price? Also, if this is design and your part of the p …
Emily's user avatar
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2 votes

How to find someone to handle customer/commercial relationships on my behalf? (I'm a program...

What Canadian Luke said! Plus, I would add: Never give a price or time estimate when speaking with the client. Just like me, you are too weak for this right now! Rather, practice this on family an …
Emily's user avatar
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1 vote

How to deal with controlling external company that my client wants me to work together with

Since no one else has answered yet, I'm going to take a stab at it, but I've never encountered this exact situation before, so please consider that when considering my advice. I gather that: The co …
Emily's user avatar
  • 1,356
2 votes

How to respond no to "Are your rates negotiable?"

I occasionally get asked this and depending on my mood, I either just say "No." or I say "I never discount XYZ because I always propose my best price from the start." Maybe someone on here can think …
Emily's user avatar
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3 votes

How to deal with clients trying to blackmail you?

Have you contacted the site's support about this? I would start there. I think they have ways of dealing with these types of situations and can probably remove any negative reviews. Also, If it's E …
Emily's user avatar
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2 votes

Should I debug application on customer server if it wasn't previously discussed as part of t...

The client is paying you to develop software for them that they expect to just work. They are probably not sophisticated enough to understand that their environment might be an issue, and they probab …
Emily's user avatar
  • 1,356
0 votes

A bad client who pays a lot - should money or attitude prevail?

What others said... Assuming the client is not difficult in other ways, I would: 1) Never respond after hours (unless you perceive a real emergency). 2) When you do respond Monday morning - don't g …
Emily's user avatar
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3 votes

How to let a client know that not replying is not acceptable?

I deal with this with my clients and I am this type of client sometimes to others. (Sorry, did they say how sorry they were?...) First - as the contractor when I propose work I always include somethi …
Emily's user avatar
  • 1,356