It seems that Client A can wait. He is not in a hurry for the project to be completed. It means two things:

• He is not envolved with the project or its not a project that will impact his business enough to be worried about it
• He is not aware of what his employee (responsible to solve the issues) is doing.

If this afirmatives are true, so its pretty difficult to change. Even if you could show to your client what his employee is doing, there are clients that dont want to see the true.

You will have to explain to Client A that you have other other projects to work and if this project takes too long you will have to change the project scope. This means, start to charge for extra hours worked on the project including (emails, time to fixes, etc..).

From my experience, when a client is not envolved with project he is not a good client. Sometimes this brings more trouble than benefits.

It seems that Client A can wait. He is not in a hurry for the project to be completed. It means two things:

• He is not envolved with the project or it's not a project that will impact his business enough to be worried about it
• He is not aware of what his employee (responsible for solving the issues) is doing.

If these affirmatives are true, it's pretty difficult to change. Even if you could show to your client what his employee is doing, there are clients that don't want to see the truth.

You will have to explain to Client A that you have other other projects to work and if this project takes too long you will have to change the project scope. This means, start to charge for extra hours worked on the project including (emails, time to fixes, etc..).

From my experience, when a client is not involved with the project he is not a good client. Sometimes this brings more trouble than benefits.