Canadian Luke
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  • Member for 8 years, 8 months
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How to properly make Retainer Agreement for IT company?
4 votes

Although Avonelle Lovhaug has an excellent write up, I'll give my two cents as an answer. First off, the only retainers I've used have been with 2 very good clients that I've known for years; they ...

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Generally accepted ways to handle travel costs to a prospect's site before you land the project?
4 votes

Although I haven't run into this situation as a freelancer, I'd like to share my experience. If I was expected to be out of town for a "potential" client, they knew ahead of time that they would be ...

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When working with another freelancer, how do we resolve disagreements on what projects to take?
4 votes

I am going to assume that as it currently stands, you are both 50% with your decisions. This is definitely going to be hard to handle initially without some sort of system in place. The earlier it can ...

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Does the type of payment method reflect the implied professionalism of a freelancer?
4 votes

For a freelancer starting out, any method is usually fine. When I was freelancing, I accepted Cash and Cheque, simply because I was not big enough in my first year to take a Credit Card while still ...

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Is there any guideline for invoice numbering?
Accepted answer
3 votes

With invoices, the important part is that they are unique across your company - in this case, you. Invoice 0001 belongs to Client A; Invoice 0002 belongs to Client B; Invoice 0003 to Client A (repeat ...

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Refudnable payment for new freelancer
3 votes

If it quacks like a duck, walks like a duck, it's probably a duck... In this case, a scam. First clue should be them asking YOU to pay THEM for YOU to work. Second clue is the horrendous grammar ...

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How do I tell a client that our contract isn't being upheld?
Accepted answer
3 votes

Explain to your friend (and any other stakeholders) that you are stopping all work and communications relating to this project until your contract is brought back into compliance. If you were supposed ...

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Does email domain affect the chances of getting clients?
Accepted answer
3 votes

If you're not in the position to buy a domain (most available for under $15/yr), then you may need to look at other options. For the longest time, I used firstlast@gmail.com, and clients didn't seem ...

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How should a backend developer showcase his/her projects?
Accepted answer
3 votes

Could you showcase how you've been efficient? A customer had a query that ran for over 3 minutes to retrieve the data. After detailing the requirements, I was able to run a query to produce the ...

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Markup on a subcontractor's fee for WordPress development
3 votes

Quick question for you, does the client care how it's done, or that it gets done? Clients typically hire you for your skill, and for results, without caring how you do it. I have brought in sub-...

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How to store Client Information?
Accepted answer
3 votes

Wow, I cannot say NO enough to some of the answers here! You need a password manager for your passwords! KeePass is a good free one, as is LastPass. Check out their websites for a comparison between ...

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Making quotations out of thin air
3 votes

DISCLAIMER: I don't use Freelance Websites to find work. You should know your skill, and what you can easily do, and what might take you longer. Quote on this, giving a range. If you know that a ...

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How do I charge for warranty if I have an hourly rate?
Accepted answer
3 votes

Estimate more, charge less in the end. The customer will thank you and think you're amazing! First off, why do you need to break it down so much? That to me is a sign of a customer not trusting you......

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Should a new freelance photographer visit businesses without appointments
3 votes

Sounds like you are trying to do some cold calling... How bout spending a bit more time in the office one day a week, and get ready for warm calling? First, get a list of clients in your area you ...

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How to keep client liable for licenses?
Accepted answer
3 votes

Although I don't deal much with framework licensing, I'm going to assume it's similar to regular Software licensing - Either with verification of an email showing it's been purchased, or an actual ...

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Customer and I have different opinions about scope
3 votes

Lesson hopefully learned: use a clear, concise scope of work (SoW). What you are experiencing is called "scope creep" by many people. Scope Creep is when a client expects you to give more and more ...

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How to charge for software design
Accepted answer
3 votes

Sometimes, you need to learn to say no, and sometimes, you need to trust people. Unfortunately, I've been burned a few times by people "promising" money coming in, but never got around to it. It's ...

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Need help fixing my design work ethic mistake
3 votes

Step 1 - Get written confirmation of their intention to pay you for your work! This can be done via email, or just by a letter, and asking for them to sign and return it to you to get your artwork. ...

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Expenses - Office At Home But Working On Site for Client
3 votes

Although I have no web reference to back this up, I would still write off the part of my home used as an office. Remember, you may need to do paperwork back there as well, right? You aren't renting it ...

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Currently in a new freelancing partnership, advice to develop business
Accepted answer
3 votes

I like the way you and your friend think and operate, starting so young and using both your talents! I hope for your sake, it lasts for many, many years. But you need to start setting some rules. ...

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Free support after selling a project
3 votes

Remember that nothing in this world is free, no matter what the price tag itself says. If I am selling a program, and I'm expected to give support, I would build that cost into the cost of developing ...

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How to figure out the Scope of Work?
Accepted answer
3 votes

The Scope of Work is the second essential contract you need signed before you start working; the first is the contract, of course. Let's go over a few small things first: You are the expert. Do not ...

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How to fire or salvage a problem client?
3 votes

When there are breaches of contract, especially to the scope of work or payments, it's going to usually depend on the situation. For a late payment, I would give them a little extra time the first ...

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How should an independent contractor's resume differ from that of a candidate seeking a permanent position?
3 votes

When I wrote my "technical resume", it focused strictly on my skills relating to my industry, which was Information Technology. I included (at the top) my 5 core subjects that I was essentially a ...

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How to handle bids over project budget
Accepted answer
2 votes

(DISCLAIMER: I do not use sites for finding Freelance jobs) If you can contact them before accepting, I would start a discussion about what is required, and what's in the budget. If the Freelancer ...

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Looking for simple contract template for making website. Stuck on termination clause?
2 votes

How do you define the website is done in the contract as-is? Does it need to have feature X, Y and Z to be considered done? Or does it need the client to say "OK, you're done"? What you're ...

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How do I dispute anopther freelancer correctly with upwork, as a freelancer?
Accepted answer
2 votes

First off, our condolances for your loss. In normal situations, as a Freelancer, I give the client clear details up front - It will cost between $XXX and $YYY. If it is projecting to go over $YYY, ...

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Client is threatening to sue for loss of their client
2 votes

The moment a client says you will hear from their lawyers, tell them you will wait for their call. Shut up, and don't talk to that client anymore - they are over you. If it is worth fighting for, get ...

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Is there a way to delegate bureaucratic tasks or social interactions?
2 votes

Welcome to Freelancing.SE! Unfortunately, if you need someone to handle these tasks, you'll need to hire someone or an organization to handle it for you. If you are hiring someone for all these ...

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Service Contract for a Software Product
2 votes

Welcome to Freelancing! My suggestion is, especially when there is no known end date involved or end product, is to bill hourly. There are many questions on the site about how to determine what to ...

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