Canadian Luke
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  • Member for 8 years, 8 months
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Increasing hourly rate for an old client
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5 votes

Here's what I did, and you can tweak it as you need it. I sent out a letter (using postal mail, even for my local clients), explaining that the rates have increased for new clients, and my current ...

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Being clear about the way I work
5 votes

It takes just one bad client to make you think about this... So true! I'm hoping you are far enough in your career that you have other clients and other projects to work on as well. If not, read the ...

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What Discount to Give for A Retainer Contract
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5 votes

It sounds to me like the company wants a part time employee, without paying the extra costs. Don't fall for their trap - you are worth your time, and it does not matter where you live. If you decide ...

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How do you bill for on-site work? What do clients expect?
5 votes

Right up my alley! I worked for a company that charged even for my travel time, x2 (one for each way). It pissed off close customers, but I had to do as I was told. When I started working for myself,...

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Fixed price development days contract
5 votes

You'll want a sort of retainer agreement. There are other answers that explain about retainers, and when to use them. Essentially, they want you available for a long while, which gives you some ...

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Marketing new skill or line of business
5 votes

What I did was I offered to do something pro-bono for a community- or non-profit-organization that I believe in. Even if it's given to them, it fills up my portfolio, and I'm remembered. Great, you ...

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Hiring another freelancer for help
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5 votes

Absolutely, it's allowable to get help with projects! But you take on a different type of role, depending on the project: the Project Manager. First off, decide if you really need someone else coming ...

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I am a freelance web developer located in Toronto, Canada. What taxes do I need to charge for my services?
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5 votes

According the this CRA PDF File, you do not charge any tax if the product is for use outside of Canada, and it's not a physical product. It counts as an Electronic Product, so no taxes get charged if ...

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How to structure an agreement for training a junior developer?
5 votes

I understand where you're coming from: you aren't doing as much work in your opinion, so you don't want to charge your full rate. I'm going to tell you though... CHARGE YOUR FULL RATE Why? Because, ...

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Is good practice to hire a headhunter or marketer?
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5 votes

I've been offered the services of lead generators, but for my business, they wouldn't work; they were in a call center in another country, wanting to cold call a bunch of businesses. That's not how I ...

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30-days to pay with recurring payment?
5 votes

This sounds very close to a retainer style agreement, but with payments in arrears. I don't like this. If you and the client know that it will cost $xxx of money every month, it should be due by the ...

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Reusing freelance code for future projects
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5 votes

This will borrow my knowledge from this question, because I feel a lot of the knowledge would be the same. First off, from when I was a freelance web programmer, using PHP and MySQL (I do not do ...

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What is good share ratio when you outsource projects due to lack of time?
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5 votes

To me, this just sounds like a referral business. Depending how you lay your contract and Scope of Work out would determine if I would recommend this if you like working. I understand it's everyone's ...

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How do I answer the "How much will it cost" question when researching a development task that has unknown variables?
5 votes

I've worked on projects with unknown variables, and they tend to be a big pain in the rear. What has worked for me though... Setup a time to talk with the client, and get information about what he ...

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Should a contractor charge a higher hourly rate for a shorter term contract? Rules of thumb?
5 votes

I agree about the higher rates like @ChrisTravers mentions, but just to add: You are asking for more money because it's not a longer contract, meaning you may not necessarily have work afterwards. ...

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Safest way to send Credit Card information when communication is through email
4 votes

A zipped archive is only helpful if it is encrypted with a password, and the password is not sent via email. As well, the customer would need to ensure they're following the instructions exactly to ...

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How feasible is it to work fixed price and parttime for a client as a freelance software developer?
4 votes

Assuming it's only a small slump, I would look for more clients. You need food on your table, and that's your first priority. It's good you want to work with your client, as opposed to only for ...

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How an EXPERIENCED programmer can switch to freelancing?
4 votes

Welcome to the wonderful world of Freelancing! First, you need to get a portfolio of your successful projects and problem-solving skills available. This is why most tutorials start with Wordpress - ...

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Transfer Wordpress website to client that stops
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4 votes

This should be part of your initial contract, an exit clause. What happens if you get hit by a bus? The client would not have access to transfer the site to their own systems or host, right? Any ...

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Client is blaming me for missing deadline when he didn't provided credentials timely
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4 votes

Based solely on your account of what happened, you are in the right. Drop him quickly, and move on. A simple email of "I am unable to continue working under the current arrangements" should suffice (...

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How do I establish a network becoming more a community not an "exclusive club"?
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4 votes

I haven't got this far, but I do have a "personal" network of professionals I can lean on, and they can lean on me. This was started by me being an employee of a workplace that many of those ...

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Should I separate websites for blog and business?
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4 votes

I have two main URLs that I share with people: my blog, and my "professional" website. They use the same certificate, issued by my proxy, Cloudflare (not affiliated, just like them). I recommend ...

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How can I keep my students and their families satisfied with my tutoring?
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4 votes

First off, do you have any sort of standardized method of evaluating the progress of the student? If you can take some sort of evaluation at the start, then maybe every month after that, and show the ...

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Typical client situation - Needs advice
4 votes

No contract? Sounds to me like it's yours still. Too short of an answer? I agree. Lessons to be had: Use a contract and Scope of Work. Everytime. Especially for project work (instead of hourly, I ...

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Can a contractor generally terminate a day-rate contract with no consequences?
4 votes

First off, only sign contracts if you agree and understand them entirely. If you don't see a clause you want, don't sign it. If you need a clause that allows you out in the same way as the client, ...

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How do repairmen bill for time and money spent on something only then to find out it's un-fixable?
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4 votes

In my province, we have lots of mines and mills, and many of these sites generate tens of thousands of dollar per hour. The customers do not want any downtime whatsoever, but rarely want to pay for it....

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May you include projects from books into your portfolio
4 votes

Absolutely! You are not writing the code for a customer, so you don't need permission, especially if you learned how to do something. Created a marquee on a website? Sure, show it off! Create a ...

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I added my client to WhatsApp, now I get messages from him at 11pm. How to act?
4 votes

Do you use WhatsApp personally? Or just for your business? I would just create a canned response, and turn the app OFF after business hours. Turn it back on in the morning when you're expected to be ...

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Legal ramifications of walking away
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4 votes

I'm going to speak just as a suggestion: if there is no clear scope within the first 2 meetings, walk away. You are supposed to be getting paid for your expertise, not your time. With your expertise, ...

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Charging future percentage of revenue: acceptable?
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4 votes

I'll weigh in on this one, as I've done it before, where I also suggested the percentage. Depending on the type of website, and how your client think it will generate revenue depends on what I would ...

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