62 votes

Dealing with "friend" who won't pay after delivery despite signed contracts

Is this a script from a soap opera? There's far too much discussion taking place. Business is business and not friendship. Ignore anything not directly related to the business. All the back and ...
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  • 17.3k
21 votes

Dealing with "friend" who won't pay after delivery despite signed contracts

Your chain of emails is unprofessional, you fail yourself by dropping to your client's argumentative level. As well as this, instead of getting to the point you make jabs and petty points informally, ...
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  • 535
15 votes
Accepted

Is it OK to Ask For a Credit Card Before Beginning Work?

To address your direct question, no, it's not a great practice. To think of it in terms of risks, I would not want to risk my clients' credit card information being stolen (because I would likely be ...
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9 votes
Accepted

New project manager suddenly demanding source-code prior to payment

IANAL, nor any form of professional regarding law, let alone Australian law. However, from what I've found from a quick google of Australian copyright law, it seems to conform with most copyright ...
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  • 535
7 votes

Is it OK to Ask For a Credit Card Before Beginning Work?

Be careful asking for (and storing) credit card information. Unless you're a PCI-compliant business, there are portions of credit card info that you aren't supposed to store anywhere as part of a ...
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5 votes
Accepted

How long should I leave an overdue payment?

You must state explicitly what the penalties are in your sales conditions, including the delay after which the invoice is deemed overdue, what the fee is (usually an interest rate on the amount - ...
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  • 1,032
5 votes
Accepted

An employer hasn't paid me for months already. Should I keep working with them?

It sounds like your employer is having financial problems, possibly the end client not paying them, but the fact that they hired another contractor for something else, indicates they have money, you ...
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  • 1,366
5 votes

New project manager suddenly demanding source-code prior to payment

The single worst mistake I ever made as a contractor was agreeing to provide source code before payment was made. Don't do it. This doesn't pass the "smell test" at all.
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5 votes

Client needs to know the font - should I respond?

I would absolutely mention any money owed. Hi [brand manger], There is still an outstanding balance of $xxxx owed for work completed. No information regarding projects or their construction will be ...
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  • 17.3k
4 votes

Is it OK to Ask For a Credit Card Before Beginning Work?

I think an actual deposit is better, whether it's in direct bank funds (cash, check, cashier's check, money order, ACH), or a credit card transaction UP FRONT (meaning that you get the info and make a ...
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  • 5,313
4 votes

Client does not pay - Should I turn him in?

Given that your client is ignoring all forms of communication with you, it seems like you only have three options: 1. Do Nothing Be grateful that you received 50% of your fee and forgive the balance....
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4 votes

New project manager suddenly demanding source-code prior to payment

Simple down to earth advice: unless you have a contract or document that explicitly includes the requirement to supply the source code before payment, I think you are right not to change the existing ...
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  • 1,619
4 votes

Dealing with "friend" who won't pay after delivery despite signed contracts

You are falling into his trap. You are picking up his leads. They don't lead anywhere. If there would be any interest in friendship rather than extortion, the solution would be to take him to court,...
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4 votes

Dealing with "friend" who won't pay after delivery despite signed contracts

A friend doesn't put you in a compromise where you can't pay your bills on time or put food on your table. This is no friend of yours. Like lewis here has stated, you need to get off the "friendly" ...
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  • 5,313
4 votes

Dealing with "friend" who won't pay after delivery despite signed contracts

I've experienced this exact scenario. Involving legal assistance will likely eat into any possible gains, and the amount recovered would probably be less than the cost of legal action, not accounting ...
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4 votes
Accepted

Should I warn client that I'm going to have to threaten legal action?

First, from looking at your first question and reading this one, I assume you've already pandered to the clients apologies and promises of payment too much. As well as this, I'll be assuming you're ...
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  • 535
4 votes

Can I take my client to court for non payment of invoice before invoice is due?

I am NOT a lawyer. It is my understanding that in the United States, if you have evidence of an intent to default on payment or a contract, you can start the legal processes of repercussions due to ...
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  • 17.3k
4 votes
Accepted

How to handle payments when working outside of a freelance platform safely?

Some clients simply negotiate in bad faith. I see you're a web developer, so I've got some experience to share with you. Write down a simple contract, a couple of pages from a template should be ...
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  • 583
3 votes

A client who ignored me for a year decided to contact me again. How do I ask for outstanding payment?

This one's easy. Say "Before we proceed, I am going to need you to pay the outstanding fees for the work I did on xx/xx - xx/xx (date)." You may also write up an invoice / bill if you don't have one ...
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3 votes

An employer hasn't paid me for months already. Should I keep working with them?

Consider this: the time you spend, continuing to work for this client in the hope of eventually getting paid, can more profitably be invested finding a new client who doesn't have money problems. The ...
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  • 424
3 votes

Person didn't pay yet took the app and put it online

@user3772366, was the 50% that he paid you an initial milestone payment? If you've tried talking to him already and it doesn't work, perhaps it's time to shoot an email to the Google Developers ...
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  • 171
3 votes

New project manager suddenly demanding source-code prior to payment

I'm not familiar with Australia's laws, nor am I a lawyer. But here's what I'd do. Stick to your guns - do not send source code! First, take into account any payment terms that apply to the invoice....
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  • 5,313
3 votes

New project manager suddenly demanding source-code prior to payment

I would simply write an email to Person B explaining how you and Person A did business before, detail how the work flow process worked before and how it can be beneficial now. Ask the right questions,...
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3 votes
Accepted

When to take legal action against client for outstanding payment?

"When"? I'd have started considering it if a client of mine was more than two weeks late. But you're way past that point. The real question is how effective anything you do will actually be. If ...
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  • 5,313
3 votes

Can I take my client to court for non payment of invoice before invoice is due?

There is nothing stopping you from getting in touch with a lawyer now and getting things set up proactively. They will be able to give you better advice that is tailored to these circumstances. Much ...
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  • 151
3 votes

Can a client sue when I removed the work I did after they didn't pay

When they say they will take legal actions, then so should you. Get lawyered up! I am not a lawyer and can not provide reliable legal advise. But I believe that it might not be a good idea to undo ...
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  • 176
3 votes

Young founder doesn't want to pay after 4 weeks - doesn't see value of system design/architecture work - any way to rescue/salvage?

Walk away, and move on. This "founder" is going to take advantage of you at every turn. If they have a friend that can do it in two hours, I'd let them do it and let them know that future ...
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  • 6,843
2 votes

Is it OK to Ask For a Credit Card Before Beginning Work?

While I agree with @ChrisForrence about the deposits, percentages and milestones for payments, I disagree that it isn't a good practice if done correctly, meaning you have a legally binding agreement ...
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  • 121
2 votes

Required to give digital graphics to client so they will pay me for previous work?

Some web developers on here may know better than me, but I don't think you are legally obligated to send them anything. And I don't think you should until you get paid and the check clears. They ...
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  • 1,366

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