8
votes
Accepted
Client saying Another freelancer did the job while on contract
In Upwork, I think there should be a valid contract between client and freelancer, the client should have made a deposit for the job, so you can:
finish the work and pretend the payment, ignoring ...
- 2,044
6
votes
Contract canceled with no advance notice
Unfortunately, the nature of a contract is that unless there is specific language to the contrary in the contract, it can be ended at any moment without a reason given. This is one reason why ...
- 1,567
5
votes
Accepted
One month notice - usual or not?
I'm not an expert in freelancing in Ireland, but elsewhere in the world, anything between two weeks and three months cancellation notice on freelance contracts is extremely common, including in the UK....
- 893
4
votes
Accepted
Transfer Wordpress website to client that stops
This should be part of your initial contract, an exit clause. What happens if you get hit by a bus? The client would not have access to transfer the site to their own systems or host, right?
Any ...
- 6,843
3
votes
Accepted
How to handle endless modifications on fixed-fee projects
Since you've had the client for a year, the way you interact is unlikely to change. Especially when you directly enable it by accepting to do free work.
You need to decide whether working for this ...
- 3,822
3
votes
Setting up an "exit strategy" without upsetting or causing troubles to clients
Your question is quite layered so lets take it apart a bit. You have a few different kinds of old clients only some of which I would really call "bad".
Friends and Family
Those are hard to ...
3
votes
Can I get paid for notice if my fixed term contract is not renewed?
Ignoring the non-existent expiry date, it seems they have no obligations after February 2016. The renewal was anticipated but not guaranteed - and since there apparently have been no talks regarding ...
- 3,822
2
votes
Client has cancelled the project and asking for refund of payment
From my experience freelancing, it sounds like a typical case of both you and the client lacking a full and transparent understanding of the scope of the project. Because if this, you’re probably ...
2
votes
Contract was fixed fee, now they want to cancel and are asking that I send them an invoice for hourly work completed.
Wrong approach! The fixed-price contract was signed. You started work, in reliance. Maybe they don't need your work any more, or had buyer's remorse -- but you are owed the FULL price. Don't ...
- 5,303
2
votes
Setting up an "exit strategy" without upsetting or causing troubles to clients
If you're only unloading your 'less favorable' clients, then I suggest you create a relationship with a web agency that is hungry. Competitors aren't competitors if you're giving them business, then ...
- 86
2
votes
Accepted
Setting up an "exit strategy" without upsetting or causing troubles to clients
This is where networking with other professionals would help.
I've "exited" a few clients by recommending them to some other colleagues I've worked with in the past. It has been a reciprocal ...
- 6,843
2
votes
Accepted
Contract canceled after 90% of effort was expended - client pegs delivered value at 50%
It was not you who failed to deliver, it was not you who insisted not to deliver, and you have a contract.
You should be invoicing 100% of the amount.
- 724
2
votes
Expectations for system support
The preferred action depends on what you want to achieve in the long term as well as the short term.
Since there is no contract, I would assume that you legally can walk away. Whether this is a good ...
- 3,822
2
votes
Expectations for system support
If you have no contract, simply stop supporting it. There would be nothing legally obligating you to any support, let alone, free unlimited support.
I would notify the client that as of [X Date] (30 ...
- 17.4k
1
vote
Work order money refund : Freelancing with an college friend
Is it a lot of money? What are we talking about here? Did you already buy a lambo? Give the money back. Stay friends. Friendship is more important than money. Sounds like there could be more work ...
- 41
1
vote
Accepted
Client has cancelled the project and asking for refund of payment
Did you and client execute a written contract? If not, it's a "he-said vs he-said." If they desire and have the financial resources to retain an attorney then written contract or not, their attorney ...
- 26
1
vote
Client paid for project in full, canceled the project 4 months into it (nothing to do with me) wants refund for unfinished work
I know it's too late, but one thing to do is to learn to ALWAYS have a contract! I do work for a couple of friends and even among friends we have a contract. Unexpected stuff happens and a contract ...
- 111
1
vote
Can I get paid for notice if my fixed term contract is not renewed?
"The right to give notice" is not the same as "required to give notice". The second clause you have quoted is about terminating the contract early.
- 1,650
1
vote
How to handle endless modifications on fixed-fee projects
You two need sit together, draw up a project specification and agree on price/rate. You both need to sign/accept it.
Any changes, explain there is a charge so she needs weigh up if its important to ...
- 1,162
Only top scored, non community-wiki answers of a minimum length are eligible