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Results tagged with client-support
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user 1975
For questions related to support of any kind supplied to a client as part of a freelancing job/project
9
votes
7
answers
487
views
Client suspended dev work, but still wants fixes
I have a long term development client that recently needed to suspend development due to some financial issues on his side. Up until now for most of this year I've been on an hourly time commitment a …
- 955
9
votes
Am I charging my client too much for my SLA - Service level agreement?
For SLA agreements you should be able to make an estimate based on fixed tasks and average expected work for improvements/bugs.
For fixed tasks:
Server costs. If you're paying for this-- add it …
- 955