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Clients are sometimes hard to work with, don't understand the technologies they are working with, or aren't very punctual with paying the freelancers they employ. Use this tag for dealings with clients that are less than beneficial, or when asking about how to deal with a particular case involving a client.

1 vote
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How to tell a client that some of their pages on a website are completely useless

First: I think ist is your obligation as a expert Web pages to consult your customer. The customer is usually happy about helpful comments - of course you should stay respectful and objective. so no …
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3 votes

How to hurry a client into a decision?

As a rule of thumb, you should never "wait" for a client. Instead, only make binding offers which are time-limited (i.e. valid for two weeks or a Month) and keep talking with other clients. Also, if y …
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6 votes
Accepted

Client refused to pay for maintenance but now asks for small tweeks

There are a number of common tactics to nudge your clients towards a more effective behavior: Charge a minimum time, say 15 or 30 minutes always, no matter how small the task. Reason is that task-sw …
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0 votes

Work order money refund : Freelancing with an college friend

What I´d do in your situation. Compile a List of all work done on this project by you. If you have a agreed upon rate, multiply by this. If not, find out whats common for this kind of work in your a …
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2 votes

Client refusing to pay, threatening to involve lawyer

There is always a possibility of payment dispute when you freelance - especially if something is not successful. This is part of the "entrepreneurial risk" you should factor into your pricing. Appare …
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1 vote

What is a good way to handle correction loops and clients which delay or deny project accept...

Some general Ruels: Make sure you don´t fail late. Best case you can follow some kind of agile scheme where you have weekly meetings with the shareholder. You should be able to detect most of the ob …
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1 vote

Should I remove the VAT column from my invoice?

There are a number of things an invoice must contain to be valid. Your government has some info on this. Your invoice must include: a unique identification number your company name, address and …
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  • 1,033