Questions tagged [payment-terms]

Payment terms are the statements by a business about *"when"* and *"how"* it should be paid for goods or services that it has supplied.

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36
votes
8answers
71k views

How much payment should be required up front?

When accepting a job and negotiating a price, how much of this should be required up front before starting the work, especially when you haven't dealt with the client before? Should it be a flat ...
28
votes
12answers
11k views

Client wants to pay a percentage of revenue generated by website

I recently came in contact with one of my Dad's friends who is looking for a website. This guy gave my Dad a job when we first moved to California and has been a really good "family friend" ever since....
27
votes
7answers
7k views

How should I respond to requests to work “for exposure”?

There's this huge misconception in the more creative industries, like art and writing, that creators that do not yet have an established reputation (and even some who do have one) don't deserve to get ...
19
votes
2answers
870 views

How to get paid and figure out if I want to keep this client

I have a client who is not paying on time, but it looks like the specifics don't match similar questions on this SE site. I got a call from a client I did website work for years ago. I had not done ...
17
votes
6answers
3k views

Do I risk anything if I shut down a product that hasn't been paid?

I have been working on a "big" advertising website for a known company in my country. The job wasn't much paid but interested so I did it. I also worked lot of overtime to build everything they needed,...
16
votes
4answers
2k views

The client is asking for too much work for the money

I have a client. I need to create a Wordpress template for him (as he told in the listing). He shared two HTML pages in the initial meeting. He said mistakenly he sent that file then he shared a ...
14
votes
6answers
8k views

Is it appropriate to ask for a referral fee when sending work to another freelancer?

If I have a client who needs some work done that I am either too busy to do or that I don't have specific expertise in, I'd like to refer the work over to another freelance software developer who can ...
13
votes
7answers
4k views

Is it OK to Ask For a Credit Card Before Beginning Work?

I've had a few bad experiences where I've been paid past due, and I'm concerned about building products for clients that I'll never see a dime for. I have some friends that get credit card ...
12
votes
5answers
12k views

How to respond to “Are your rates negotiable?”

What is the best way to tell a client that your rate is non-negotiable when they ask? I am looking for way which will not offend the client and would also ensure that I don't end up decreasing my ...
12
votes
11answers
3k views

Can learning a new technology be a paid task for a client?

Recently, I started working for a client, and he found my work really excellent, and he's asked me to build a team and do a complete project for him. I would like to learn iOS development, and build ...
12
votes
3answers
274 views

What should I look at to determine whether or not I should charge by the hour or by fixed price?

Many freelancers charge their clients by the hour, and many others charge their clients a fixed price for the project. I've worked on a few contract projects on the side and have only charged a ...
11
votes
6answers
5k views

Should I give the finished work to a client before or after they paid me?

I have a new client that I met online for whom I have been doing some photo editing. We will be using paypal for payment. Should I give the finished work to client before or after they paid me?
11
votes
3answers
377 views

How to politely stop doing free work for people

I run a small consulting company, mostly paperwork for immigration, starting a business, and a range of other things. I quite often get a lot of people stopping by to ask questions, leaving, doing ...
10
votes
4answers
196 views

Does the type of payment method reflect the implied professionalism of a freelancer?

There are many options available for accepting payments (Paypal, Authorize.Net, personal/business check, escrow, etc.). Is there a good way to decide which option (or combination of options) should ...
10
votes
1answer
309 views

Working per hour, where do you draw the line?

Take for example a (software development) project that has been estimated by the freelancer as N hours on a pay-per-hour contract. From the perspective of the commissioner, how much buffer should be ...
10
votes
3answers
2k views

Should I offer to refund an upfront payment for a job I failed to complete?

I work part time as a freelancer at odesk. Recently, I got a fixed price job of around 6 hours. I requested a 10% upfront payment for the job. However, after spending 1:30 hours trying to do the job, ...
9
votes
7answers
648 views

Implement features in case the employer doesn't pay

I had this case once where I delivered a test release to an employer to show if it met his requirements. He paid a few rates for this work. In the following months, I got a few calls to change parts ...
8
votes
4answers
538 views

Collecting final payments from clients who disappear without making full payment?

How to collect final payments from users who run away after taking the product and paying only half? What is a proven model or method to release product by parts and secure final part of the ...
8
votes
5answers
923 views

Monthly Fee vs. One-Time Payment for a Large Project with Difficult Client

PROBLEM: A client of mine has asked me to prepare a quote for a rather large project that will take several months to complete. I've worked with this client on multiple projects in the past, and I ...
8
votes
3answers
4k views

Is it good to get paid in advance and then start project development?

Most of the clients are prompt and pay the money on completion of the project. While some companies agree to pay the amount as soon as project delivery, it never happens as expected. The reasons they ...
8
votes
3answers
3k views

Asking Clients to pay Advance Payment?

I am a freelance Android Developer in India. Normally I get local clients, from India only. When I talk about the payment, I ask all my clients to make 50% payment before initiating the project, ...
8
votes
5answers
17k views

How much should I charge as a late fee?

When a customer does not pay within 30 days, what fee should I charge? What models exist out there that are common to the software development world? How would VERY late payments work, such as 6 ...
8
votes
3answers
1k views

As a contractor, should I own the GitHub repo until final payment?

I know a contractor generally owns the code being developed until final payment from the client. If using GitHub, does this mean the contractor should pay for a private repo on GitHub, work on the ...
7
votes
8answers
2k views

How should I deal with a client who refuses to pay after receiving the finish product?

I was hired for a small web development job by a client. The job was small and of less budget. After I finished the job and notified the client, he didn't replied for several days. This made me think ...
7
votes
5answers
407 views

New project manager suddenly demanding source-code prior to payment

In a nutshell, I've been doing freelance iOS development for a client on an ongoing basis since 2013. Originally my main contact with the business was, let's say, Person A. Recently the client has ...
7
votes
4answers
419 views

When should you discuss getting paid?

I met this client three times already. first time I gave them a quote based on the email conversation and told them in person my rate. second time we met at the office with another business partner. ...
7
votes
4answers
330 views

How should I determine whether to charge my client for converting iOS 6 app to iOS 7 app?

I am working on an iOS app as a freelancer. I am confused whether or not to charge my client for converting the app so that it's compatible with iOS 6 and iOS 7. How should I determine whether or ...
6
votes
3answers
386 views

Concerned, freelancer I don't know may run off. How should I pay a freelancer?

I've found an illustrator, who's work I really like. I saw his work online so have never met the person in 'real life'. He's named his price which is quite a lot of money. Therefore, I have concerns ...
6
votes
3answers
829 views

Bartering - client has cancelled and is asking for money

Nine months ago I agreed to exchange my services as a designer in return for free consultations from the client (who is a doctor). We agreed that we would exchange our services by matching hours for ...
6
votes
6answers
1k views

How do I resolve a payment dispute when trying to obtain code for testing?

I hired a freelancing company for a project which is worth about $2,000. I asked the owner of the company to produce some work before I can make the first payment request of $700 so he gave me a 10 ...
6
votes
4answers
1k views

What should be on an invoice?

When I send an invoice to a client, what should I put on it, apart from the obvious amount? If, for example, I do not have a registered company, should I just put my name on it? Are there any ...
6
votes
4answers
129 views

When making a website which activities do you normally include in invoice?

I'm rather new to this. I am making a website for someone. It's going to be done through WordPress (so not very complicated). When invoicing them should I include just the time spent making the ...
6
votes
1answer
155 views

How long should I leave an overdue payment?

So I freelance along side my day-to-day job, and I have a couple of regular clients who are very slow at paying. On my invoicing system I have set 30 days for payment, but payment usually arrived ...
6
votes
1answer
87 views

How can I keep a client who doesn't have consistent work, while usually working fulltime per client?

I'm a freelance software developer and I've been working full-time for a client for a while now. They are happy with me but can't offer a consistent amount of work. The consequence is that I'm just ...
5
votes
4answers
4k views

Client refuses to pay on Elance. No Escrow funded

Yes, I know I should have waited for the Escrow account to be funded by the client, but my experience with Elance is very limited. Most of the clients I noticed do not fund Escrow, so I thought once ...
5
votes
3answers
583 views

Should I charge my client for mistakes I make?

I'm starting out as a freelance designer (not long left university), thus I'm continuously learning new techniques and general business etiquette. I've had a couple projects for clients but I've ...
5
votes
3answers
581 views

How can I make a monthly maintenance pricing structure work?

I am a full-stack web developer interested in freelancing full-time. I am planning on billing clients monthly recurring payments for providing general maintenance of an application or website. For ...
5
votes
2answers
478 views

How to decide the price for an iOS app for freelancer - feature/function basis or complete project or hourly?

I am an iOS Developer. I have just started freelancing and this is my first project for the client. My client is from India and so am I. My client has given a checklist of features to me that he wants ...
5
votes
2answers
398 views

Charging future percentage of revenue: acceptable?

I was approached by a friend to build a site for them. After some negotiation, we accepted that I would build it for $100, plus 4% of future revenue from the site (payable quarterly). Before the ...
5
votes
1answer
142 views

Freelancer sent an undiscussed bill for quote

I've a friend who runs a small startup, and has run into an issue with a freelancer he was trying to hire to refactor & improve their mobile codebase. He had a limited budget and so was trying to ...
5
votes
2answers
4k views

Small claims court for unpaid small invoice? (UK)

I'm having trouble getting paid for an invoice that a client owes me (just £100). He has started ignoring my phonecalls and texts and has never been very good over email to begin with. I'm starting ...
5
votes
3answers
307 views

How should I get paid

I'm about to develop an app for Android and IOS to a company of lawyers, the process, meeting, etc will be online since I don't live on their country. The app only will be available on their country (...
5
votes
2answers
248 views

Client refusing to pay, threatening to involve lawyer

After working on a freelance Graphic Design project in New York for an individual wanting to start a magazine I had to return back to the UK for visa reasons. I did not manage to complete the project ...
5
votes
3answers
396 views

Client does not pay - Should I turn him in?

I have finished some work for a client, he paid 50% for the work done. After the work was finished and delivered he failed to pay the rest 50%. Legally there isn't much to do with it, it will end up ...
5
votes
4answers
5k views

Can I cancel a contract if I'm not paid on-time?

I had started a project with a fairly new client about six months ago. Up until three months ago, they had been paying me without delay, but unfortunately, my latest invoice is currently unpaid and ...
4
votes
3answers
2k views

How to deal with this unknown person call who is asking for help

This has happened with me multiple times that I got from some unknown person who gives reference from my known indirect contacts.. And start directly putting his/her needs that I want so and so ...
4
votes
3answers
497 views

Learning that my first bill will be paid after two months instead of one

I have worked as a freelance for 1 complete month in company XXX (end client in their building). In my contract, it's written that I will get paid 30 days after my bill transmission. I just ...
4
votes
6answers
485 views

What's a fair price? and how to point that out?

I'm a freelancer, but I don't actually get very involved with programming or application development myself. I thought this would be an interesting question to put across to you as many of you are ...
4
votes
1answer
296 views

Client wants free and half-rate meetings

I have been freelancing for a client for two years now at 15 hours/week. I recently raised my rate from $30/hour to $50/hour to reflect that of a freelancer and not an employee (since I receive no ...
4
votes
2answers
249 views

How to deal with a customer who get work and didn't gave payment?

I'm logo designer. A few days ago a customer contacted me through a freelancing site he order me to make a logo for his product. I made a logo for him. He said to make it better. I did and ...