Questions tagged [payment-terms]

Payment terms are the statements by a business about *"when"* and *"how"* it should be paid for goods or services that it has supplied.

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31
votes
8answers
68k views

How much payment should be required up front?

When accepting a job and negotiating a price, how much of this should be required up front before starting the work, especially when you haven't dealt with the client before? Should it be a flat ...
26
votes
12answers
10k views

Client wants to pay a percentage of revenue generated by website

I recently came in contact with one of my Dad's friends who is looking for a website. This guy gave my Dad a job when we first moved to California and has been a really good "family friend" ever since....
18
votes
6answers
3k views

Do I risk anything if I shut down a product that hasn't been paid?

I have been working on a "big" advertising website for a known company in my country. The job wasn't much paid but interested so I did it. I also worked lot of overtime to build everything they needed,...
17
votes
2answers
832 views

How to get paid and figure out if I want to keep this client

I have a client who is not paying on time, but it looks like the specifics don't match similar questions on this SE site. I got a call from a client I did website work for years ago. I had not done ...
15
votes
4answers
2k views

The client is asking for too much work for the money

I have a client. I need to create a Wordpress template for him (as he told in the listing). He shared two HTML pages in the initial meeting. He said mistakenly he sent that file then he shared a ...
12
votes
7answers
3k views

Is it OK to Ask For a Credit Card Before Beginning Work?

I've had a few bad experiences where I've been paid past due, and I'm concerned about building products for clients that I'll never see a dime for. I have some friends that get credit card ...
12
votes
5answers
8k views

Is it appropriate to ask for a referral fee when sending work to another freelancer?

If I have a client who needs some work done that I am either too busy to do or that I don't have specific expertise in, I'd like to refer the work over to another freelance software developer who can ...
12
votes
3answers
267 views

What should I look at to determine whether or not I should charge by the hour or by fixed price?

Many freelancers charge their clients by the hour, and many others charge their clients a fixed price for the project. I've worked on a few contract projects on the side and have only charged a ...
11
votes
11answers
3k views

Can learning a new technology be a paid task for a client?

Recently, I started working for a client, and he found my work really excellent, and he's asked me to build a team and do a complete project for him. I would like to learn iOS development, and build ...
11
votes
3answers
362 views

How to politely stop doing free work for people

I run a small consulting company, mostly paperwork for immigration, starting a business, and a range of other things. I quite often get a lot of people stopping by to ask questions, leaving, doing ...
10
votes
5answers
10k views

How to respond to “Are your rates negotiable?”

What is the best way to tell a client that your rate is non-negotiable when they ask? I am looking for way which will not offend the client and would also ensure that I don't end up decreasing my ...
10
votes
6answers
4k views

Should I give the finished work to a client before or after they paid me?

I have a new client that I met online for whom I have been doing some photo editing. We will be using paypal for payment. Should I give the finished work to client before or after they paid me?
10
votes
4answers
195 views

Does the type of payment method reflect the implied professionalism of a freelancer?

There are many options available for accepting payments (Paypal, Authorize.Net, personal/business check, escrow, etc.). Is there a good way to decide which option (or combination of options) should ...
10
votes
1answer
296 views

Working per hour, where do you draw the line?

Take for example a (software development) project that has been estimated by the freelancer as N hours on a pay-per-hour contract. From the perspective of the commissioner, how much buffer should be ...
9
votes
7answers
629 views

Implement features in case the employer doesn't pay

I had this case once where I delivered a test release to an employer to show if it met his requirements. He paid a few rates for this work. In the following months, I got a few calls to change parts ...
9
votes
3answers
2k views

Should I offer to refund an upfront payment for a job I failed to complete?

I work part time as a freelancer at odesk. Recently, I got a fixed price job of around 6 hours. I requested a 10% upfront payment for the job. However, after spending 1:30 hours trying to do the job, ...
8
votes
4answers
529 views

Collecting final payments from clients who disappear without making full payment?

How to collect final payments from users who run away after taking the product and paying only half? What is a proven model or method to release product by parts and secure final part of the ...
8
votes
5answers
850 views

Monthly Fee vs. One-Time Payment for a Large Project with Difficult Client

PROBLEM: A client of mine has asked me to prepare a quote for a rather large project that will take several months to complete. I've worked with this client on multiple projects in the past, and I ...
8
votes
3answers
3k views

Asking Clients to pay Advance Payment?

I am a freelance Android Developer in India. Normally I get local clients, from India only. When I talk about the payment, I ask all my clients to make 50% payment before initiating the project, ...
7
votes
5answers
387 views

New project manager suddenly demanding source-code prior to payment

In a nutshell, I've been doing freelance iOS development for a client on an ongoing basis since 2013. Originally my main contact with the business was, let's say, Person A. Recently the client has ...
7
votes
5answers
17k views

How much should I charge as a late fee?

When a customer does not pay within 30 days, what fee should I charge? What models exist out there that are common to the software development world? How would VERY late payments work, such as 6 ...
7
votes
4answers
412 views

When should you discuss getting paid?

I met this client three times already. first time I gave them a quote based on the email conversation and told them in person my rate. second time we met at the office with another business partner. ...
7
votes
3answers
4k views

Is it good to get paid in advance and then start project development?

Most of the clients are prompt and pay the money on completion of the project. While some companies agree to pay the amount as soon as project delivery, it never happens as expected. The reasons they ...
7
votes
4answers
327 views

How should I determine whether to charge my client for converting iOS 6 app to iOS 7 app?

I am working on an iOS app as a freelancer. I am confused whether or not to charge my client for converting the app so that it's compatible with iOS 6 and iOS 7. How should I determine whether or ...
7
votes
3answers
1k views

As a contractor, should I own the GitHub repo until final payment?

I know a contractor generally owns the code being developed until final payment from the client. If using GitHub, does this mean the contractor should pay for a private repo on GitHub, work on the ...
6
votes
8answers
2k views

How should I deal with a client who refuses to pay after receiving the finish product?

I was hired for a small web development job by a client. The job was small and of less budget. After I finished the job and notified the client, he didn't replied for several days. This made me think ...
6
votes
3answers
383 views

Concerned, freelancer I don't know may run off. How should I pay a freelancer?

I've found an illustrator, who's work I really like. I saw his work online so have never met the person in 'real life'. He's named his price which is quite a lot of money. Therefore, I have concerns ...
5
votes
3answers
765 views

Bartering - client has cancelled and is asking for money

Nine months ago I agreed to exchange my services as a designer in return for free consultations from the client (who is a doctor). We agreed that we would exchange our services by matching hours for ...
5
votes
6answers
1k views

How do I resolve a payment dispute when trying to obtain code for testing?

I hired a freelancing company for a project which is worth about $2,000. I asked the owner of the company to produce some work before I can make the first payment request of $700 so he gave me a 10 ...
5
votes
4answers
4k views

Client refuses to pay on Elance. No Escrow funded

Yes, I know I should have waited for the Escrow account to be funded by the client, but my experience with Elance is very limited. Most of the clients I noticed do not fund Escrow, so I thought once ...
5
votes
4answers
1k views

What should be on an invoice?

When I send an invoice to a client, what should I put on it, apart from the obvious amount? If, for example, I do not have a registered company, should I just put my name on it? Are there any ...
5
votes
3answers
476 views

Should I charge my client for mistakes I make?

I'm starting out as a freelance designer (not long left university), thus I'm continuously learning new techniques and general business etiquette. I've had a couple projects for clients but I've ...
5
votes
3answers
577 views

How can I make a monthly maintenance pricing structure work?

I am a full-stack web developer interested in freelancing full-time. I am planning on billing clients monthly recurring payments for providing general maintenance of an application or website. For ...
5
votes
2answers
467 views

How to decide the price for an iOS app for freelancer - feature/function basis or complete project or hourly?

I am an iOS Developer. I have just started freelancing and this is my first project for the client. My client is from India and so am I. My client has given a checklist of features to me that he wants ...
5
votes
2answers
385 views

Charging future percentage of revenue: acceptable?

I was approached by a friend to build a site for them. After some negotiation, we accepted that I would build it for $100, plus 4% of future revenue from the site (payable quarterly). Before the ...
5
votes
1answer
137 views

How long should I leave an overdue payment?

So I freelance along side my day-to-day job, and I have a couple of regular clients who are very slow at paying. On my invoicing system I have set 30 days for payment, but payment usually arrived ...
5
votes
2answers
213 views

Client refusing to pay, threatening to involve lawyer

After working on a freelance Graphic Design project in New York for an individual wanting to start a magazine I had to return back to the UK for visa reasons. I did not manage to complete the project ...
5
votes
3answers
391 views

Client does not pay - Should I turn him in?

I have finished some work for a client, he paid 50% for the work done. After the work was finished and delivered he failed to pay the rest 50%. Legally there isn't much to do with it, it will end up ...
4
votes
3answers
493 views

Learning that my first bill will be paid after two months instead of one

I have worked as a freelance for 1 complete month in company XXX (end client in their building). In my contract, it's written that I will get paid 30 days after my bill transmission. I just ...
4
votes
6answers
481 views

What's a fair price? and how to point that out?

I'm a freelancer, but I don't actually get very involved with programming or application development myself. I thought this would be an interesting question to put across to you as many of you are ...
4
votes
1answer
206 views

Client wants free and half-rate meetings

I have been freelancing for a client for two years now at 15 hours/week. I recently raised my rate from $30/hour to $50/hour to reflect that of a freelancer and not an employee (since I receive no ...
4
votes
2answers
244 views

How to deal with a customer who get work and didn't gave payment?

I'm logo designer. A few days ago a customer contacted me through a freelancing site he order me to make a logo for his product. I made a logo for him. He said to make it better. I did and ...
4
votes
3answers
441 views

Should I ask client for a upfront with whom I have worked earlier?

I've had clients I've worked with who I'm pretty sure are not going to cheat by skipping paying. Two options in cases of doubt is to put money up front in escrow, which nearly eliminates non-payment ...
4
votes
2answers
174 views

Generally accepted ways to handle travel costs to a prospect's site before you land the project?

I am currently prospecting for a new round of UX design projects. The prospects are all in the same industry. Some are local, others non-local but domestic (US), others international. Prospects ...
4
votes
1answer
299 views

Is there any way I can attempt to recover 16k from a client who doesn't feel it necessary to pay because they elected to not use my content?

I am an advertising Freelance Copywriter. I asked for all the content so I could quote on writing copy for a website. The client said they're satisfied with my hourly rates and that I should just keep ...
4
votes
2answers
750 views

Away from hourly work to a prepaid package of hours

I am working with a number of small clients that often request small changes, once every 2-4 months at least, and the constant task-switching of working 1 hour for this client and 2 hours for that ...
4
votes
2answers
156 views

How to structure an agreement for training a junior developer?

Recently a friend & business owner has asked if I could assist a junior iOS developer employed under him with a project for a couple hours per week. Having never heard of this kind of engagement ...
4
votes
2answers
3k views

Small claims court for unpaid small invoice? (UK)

I'm having trouble getting paid for an invoice that a client owes me (just £100). He has started ignoring my phonecalls and texts and has never been very good over email to begin with. I'm starting ...
4
votes
3answers
291 views

How should I get paid

I'm about to develop an app for Android and IOS to a company of lawyers, the process, meeting, etc will be online since I don't live on their country. The app only will be available on their country (...
4
votes
5answers
488 views

Client willing to pay more…but I am refusing

I have a situation which is generally opposite case in most projects. I am working on a client project, which I estimated would complete in 2 months max. But even after 5-6 months, the project is ...