Questions tagged [maintenance]

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2 answers
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What is included in android application maintenance service?

I'm developing an Android application and this is my first project, so I've also included 1 year free maintenance with the whole package so I want to know what should I include in the service, only UI ...
Hassan Ansari's user avatar
1 vote
1 answer
105 views

Client requesting things out of my domain in the name of maintainance

So, I happen to develop an inventory management system for a local store. The main owner (An old timer non-techie) of the store was reluctant about the idea, but his son was the one who wanted the ...
Bhaskar's user avatar
  • 155
3 votes
3 answers
254 views

Client refused to pay for maintenance but now asks for small tweeks

We had developed a blog/sales website for a client about 6 months ago and while discussing the contract, they were sure that they won't need maintenance. Since last month, they have been asking for ...
Bhaskar's user avatar
  • 155
-1 votes
1 answer
97 views

What to do once the project goes live?

I'm looking for advice on the best way to service my client once their project goes live while avoiding any potential pitfalls. The product is a custom software solution that is cloud hosted. During ...
tribus's user avatar
  • 99
-1 votes
1 answer
96 views

Maintenance contract as a Full-Stack developer with big company

I know the question have been debated here, but I didn't quite find a lot of informations about developement (most was about CMS aka WordPress, Drupal) So I did a mission of about 3 months with a big ...
Plotisateur's user avatar
3 votes
2 answers
884 views

How to deal with holiday leave/sickness when on retainer?

When a retainer is set for I.T. services; how should I deal with sickness and holiday leave? i.e. If a service requires me to attend it within 3 hours; and i'm abroad or quite sick; what would be the ...
Oliver Kuchies's user avatar