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Questions tagged [maintenance]

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0
votes
1answer
50 views

Client requesting things out of my domain in the name of maintainance

So, I happen to develop an inventory management system for a local store. The main owner (An old timer non-techie) of the store was reluctant about the idea, but his son was the one who wanted the ...
3
votes
3answers
199 views

Client refused to pay for maintenance but now asks for small tweeks

We had developed a blog/sales website for a client about 6 months ago and while discussing the contract, they were sure that they won't need maintenance. Since last month, they have been asking for ...
-1
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1answer
84 views

What to do once the project goes live?

I'm looking for advice on the best way to service my client once their project goes live while avoiding any potential pitfalls. The product is a custom software solution that is cloud hosted. During ...
-1
votes
1answer
52 views

Maintenance contract as a Full-Stack developer with big company

I know the question have been debated here, but I didn't quite find a lot of informations about developement (most was about CMS aka WordPress, Drupal) So I did a mission of about 3 months with a big ...
2
votes
2answers
85 views

How to deal with holiday leave/sickness when on retainer?

When a retainer is set for I.T. services; how should I deal with sickness and holiday leave? i.e. If a service requires me to attend it within 3 hours; and i'm abroad or quite sick; what would be the ...