Questions tagged [contracts]

Questions concerning contracts between a freelancer, agent and a client.

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6
votes
5answers
336 views

How do I determine support rate if not previously negotiated?

Last night, I provided support to a recent customer by setting up their small business's email address to be read within an email client. I had already done this on one of their devices as part of the ...
4
votes
2answers
667 views

Learning I undercharged — now what?

I took on a side-project as an experiment of sorts and I'm learning I grossly undercharged, in addition to providing a level of technical support I definitely did not sign up for. I'd worked up a ...
1
vote
1answer
55 views

IPR assigment for freelance work [closed]

I've been asked to sign an IPR-Assignment by someone who is paying me to do developer work for them on a freelance basis. I'm new to all of this and I'm just unsure whether it's appropriate to sign ...
3
votes
3answers
154 views

Is it OK to refer to work performed as a subcontractor?

I've been working with Bob (name changed) as a subcontractor. He's always had some interesting projects with well-known companies and well-known people. However, since I had been working as a ...
3
votes
2answers
295 views

How can I calculate the estimation cost of my developed software?

I have developed a Windows based application in Visual studio C# and MS access. The client is asking me the estimated cost of software. How can I calculate it, as I have never done it before? The ...
4
votes
3answers
571 views

In web design and development, should design come before contract or vice versa?

I have done many website design and development as a freelancer and over time, I have my own set of "business procedures" to properly (or so I thought) determine project scope and budgets before ...
1
vote
2answers
186 views

Having a client sign a contract

*This is in regards to me providing a website design/development I have a potential client which is now simply waiting for me to provide my job proposal. In terms of the contract side of it, what ...
2
votes
1answer
485 views

How to quote & bill as a subcontractor

I'm curious to hear if anyone has any experience as a subcontractor partnering with another business/contractor and if so how you go about setting parameters around each project. I've been approached ...
2
votes
2answers
126 views

Give code (scripts) to statistical analysis or not?

I'm new to freelance consulting. I'm performing a statistical analysis in R. I've been hired to perform a specific analysis and give a specific predictive model. I've only agreed to give the analysis ...
2
votes
1answer
152 views

How tightly to guard pricing

I do custom computer programming for businesses and I usually end up working very closely with my client's IT director. Often my proposals all go through the IT director. I have a new client whose ...
4
votes
1answer
258 views

How many hours of free transition/exit time should I give a client who just ended a long term contract?

We recently came to the end of a 6 month hourly contract (at about 25 hours per week). The client and my company discussed renewal, but the sticking point became our hourly rate. The client wanted ...
5
votes
3answers
193 views

How do I not lose an otherwise good customer over a minor misunderstanding?

A very good customer of mine, gave me various digital media files on USB sticks and CDs to put on this newly created website. One CD in particular was an unpublished song of his and he told me this ...
5
votes
3answers
727 views

Bartering - client has cancelled and is asking for money

Nine months ago I agreed to exchange my services as a designer in return for free consultations from the client (who is a doctor). We agreed that we would exchange our services by matching hours for ...
11
votes
4answers
346 views

I.T home support - protecting myself

I'm looking to get some extra work and start my own I.T support business for home users only. Examples of work: - Working on computers in front of the client - Clients drop off computers, I fix them, ...
3
votes
2answers
163 views

How to quote/charge for diagnostic work that unknowingly leads into the item being totaled

I'm a rookie repairman. If I do something wrong, I'd expect to eat that cost. If I did what I think every other guy would do (a logical repair check list) to diagnose a machine, and then several ...
3
votes
1answer
117 views

How do repairmen bill for time and money spent on something only then to find out it's un-fixable?

Diagnosing a washing machine I thought it was the belt\idler pulley. They were purchased and installed but did not solve the problem. I have come to understand that it may be the drum bushing, clutch, ...
1
vote
1answer
154 views

I have been offered 10% of the profit, how do I know if this is the right percentage? [duplicate]

I have been offered to develop a web application from scratch and have been offered 10% of the pie, if and when the project becomes profitable. I'm not sure if 10% is right, they say I will be the ...
4
votes
5answers
283 views

I went into my first freelance job without a contract. Is it too late to negotiate one now?

I began doing freelance work before watching "f*ck you, pay me." by Mike Monteiro, and did not negotiate a contract when starting my first job. I will be sure to use a contract in the future, but I'm ...
6
votes
4answers
379 views

Project bigger than what was initially planned. How to tell the customer the higher price and different contract conditions?

I agreed with a customer to import data from excel files and build a report with them. Since it was not a big project I did not charge too much. I also asked for an annual fee for bug fixing and ...
2
votes
1answer
1k views

IP Contract clause help for Freelance project

We are about to take a job developing an app for a client, and are concerned with the wording in their work contract. To us, it seems that by signing this, we grant the client all the rights to our ...
5
votes
1answer
170 views

How to charge for software design

I have a prospect with both an idea and an existing customer of theirs who want to pay for this idea to be implemented. The customer want to pay only when the implementation is complete. My prospect ...
3
votes
1answer
178 views

Time spent on requirement discussion with client

Working as a remote freelance under hourly basis, we tend to spend hours in requirement discussion with our clients. I wonder whether those hours should be counted while billing the charges, or would ...
3
votes
4answers
816 views

Designing Websites without CMS

I’m planning to build websites that do not have a CMS (Content Management System) to enable the user to update their content. I have more than enough expertise to enter this business. The only thing ...
4
votes
3answers
3k views

Which software can I use to do partial / progress invoicing? I.e. “Installment invoicing?”

I own a small photography business. Once the client decides to go with my services, I charge them 50% off the full cost of service, to be paid within 5 days upon agreement. This payment secures their ...
7
votes
3answers
1k views

Client refusing to pay

I recently did some web design samples for a client. The client was looking for an e-commerce website and wanted to see samples of what I intended to make the site look like. They were very adamant on ...
4
votes
2answers
863 views

Web design copyright norm

I’m getting started doing some freelance web design and front end development, and had a question about what is the norm for copyrights in the US. When you create a custom web site for a client, do ...
9
votes
5answers
4k views

How do I estimate the cost of building an mobile app?

I know that there are other similar topics but I want to ask differently and I hope you answer differently too. I developed some apps and I have some experience. I created some apps as freelancer for ...
2
votes
2answers
300 views

Before you begin web design or development projects, what information should you get from the client?

Let's face it - even asking somebody to design a 'quick and simple' web site to a Freelancer is liking telling somebody to just go write a 'quick and simple' book - you need some form of outline, ...
7
votes
5answers
23k views

What is reasonable time to allow to pay invoice?

I'm putting a contract together. I had a previous verbal agreement with my client that they pay my invoices within 2 weeks (issued on a weekly basis), but it feels too long. So I want to have a clause ...
18
votes
6answers
3k views

Do I risk anything if I shut down a product that hasn't been paid?

I have been working on a "big" advertising website for a known company in my country. The job wasn't much paid but interested so I did it. I also worked lot of overtime to build everything they needed,...
1
vote
1answer
168 views

How do you find contracts locally?

What actionable steps do you take to land a app/web contract in your local city? What things do you look for in particular that has yielded a consistent client base? I look on craigslist but it's ...
4
votes
1answer
288 views

Voiding a contract for unethical practices

I'm currently under contract with a US-based company. This company puts me through their training program, and at the end of the program, they market me to clients. I then have to get offered a ...
8
votes
2answers
1k views

Evaluating short term contracts and pay rate

When considering freelance opportunities I've always considered that for shorter contract terms, a higher rate should be charged, and for longer terms up to an indefinite full time commitment (ie, a ...
8
votes
3answers
5k views

Am I charging my client too much for my SLA - Service level agreement?

So I have secured a project worth 6 figures for an employee management system that will manage his employees for 4 of his companies. This employee management system will integrate a biometric hardware ...
2
votes
4answers
224 views

Client comparing estimates

A potential client requested an estimate for an pretty large e-commerce website with ~20 pages pages, item customization plugin, live chat, newsletter, slideshow, automated e-mails, payment processor ...
4
votes
2answers
272 views

Freelancing rates for students

For students, age 18-22, pursuing engineering, how are the hourly rates, or freelancing rates, determined? For example, I am 20, have 2 years of experience in making iOS apps and have about 10-15 ...
5
votes
3answers
150 views

Deciding budget of a project which does not have exact requirements

Let's say there is a project which does not have an exact set of requirements. And then the clients ask for an "tentative" quote. There is no way to decide that, for example, an iPad app for a hotel ...
3
votes
2answers
1k views

How much to charge for an unlimited licence for software/hardware payroll solution

Please take your time to read the below otherwise click elsewhere. I will try and make it short but I feel I need to explain the situation fully so that you guys can help me decide whether my ...
10
votes
3answers
3k views

Bad rating has decreased my chances of getting work - How can I recover from bad feedback?

I been in freelancing for like 2-3 years now, and earning my bread and butter via freelancing on sites like oDesk etc. Mainly I use oDesk as I had many projects and ratings too. But now, I have hit a ...
7
votes
1answer
269 views

How do companies sustain by working on freelancing sites?

We were asked to do a few jobs via oDesk, elance and guru freelance websites. While working via these services, I noticed that there are many "companies" there who basically use these services to find ...
18
votes
6answers
11k views

How do I estimate the cost of building an Android app?

I am new to Android development. I have developed an app in Play Store and then I got approached by a client in Facebook to build a translation of a religious word as an app. He said he will give me $...
8
votes
6answers
20k views

How much cost can be charged for an hour in web development.?

I am a freelance web developer in India, charging between 250 and 300 rupees/hour for domestic clients. Now I have discussions ongoing regarding certain projects in the Middle East. How much can I ...
0
votes
0answers
44 views

Samples of legal contracts for contractors (freelancers) [duplicate]

Is there a good resource where I could find a quality contract sample which I can use for my clients? Ideally it would be a contract for IT expert, not plumber (since I found many contracts like that)...
10
votes
4answers
33k views

Is an agreement by email reply enough to act as a signature in a legal contract?

I am about to start a contract with a remote client and want to start quickly. Rather than sending a signed contract by "snail mail" for them to sign and return, would it be enough to email the ...
2
votes
2answers
301 views

Freelance working for a company - what should my contract include?

I started working for a media company as freelance production manager/video editor two months ago, and I just received a contract that doesn't explain anything but the pay I will earn per hour. The ...
2
votes
2answers
138 views

How can I get setup as a UK Contractor for long-term contracts and be sure to cover all expenses and tax implications?

I'm a SharePoint consultant, developer and trainer and have been asked if I was interested to work in Brussels. I'm now researching what's involved in regards to taxes and living expenses to come up ...
6
votes
2answers
9k views

Are proposals and contracts the same thing?

I've been freelancing as a UX designer for a year and a half, and I'm now in the midst of writing more project proposals. My previous round of proposals was nearly a year ago. I followed the format ...
3
votes
1answer
459 views

How to quickly and efficiently create proposals and send invoices?

I am starting a freelance design services business and need to handle project management and billing. I was planning on creating the proposal in Adobe InDesign and then sending the invoice through ...
7
votes
3answers
3k views

Is it good to get paid in advance and then start project development?

Most of the clients are prompt and pay the money on completion of the project. While some companies agree to pay the amount as soon as project delivery, it never happens as expected. The reasons they ...
5
votes
2answers
2k views

Client threatening to sue me

I have a client with a freelance website. We agreed on $125 to finish a project. He agreed to a contract as an hourly job. It was $3 per hour including the website's charge. So 41 hours per week would ...