Questions tagged [communication]

For questions about professional communication as a freelancer.

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5 votes
3 answers
206 views

How do I not lose an otherwise good customer over a minor misunderstanding?

A very good customer of mine, gave me various digital media files on USB sticks and CDs to put on this newly created website. One CD in particular was an unpublished song of his and he told me this ...
9 votes
3 answers
368 views

Can someone suggest how I can improve my freelancer-to-client communication?

Usually a client does not know as much as a developer about software, that is why we are hired. The issue I run into is terminology. How do you communicate with a client that has limited computer ...
1 vote
1 answer
92 views

Bidding for a new skill (without any history) [duplicate]

I have learned new skills and I want to apply for jobs, the question is how do I manage when writing a cover letter.how do I give them example? Even If I am contacted back. How do I tell them I don't ...
5 votes
1 answer
63 views

Scheduling calls with clients in different timezones

I live in Europe, while my clients are mostly from US. Thus, the smallest timezone difference between me and my clients is -4hours, the biggest being -9hours. Yet, I also have a customer in Asia, ...
7 votes
4 answers
213 views

Which collaborative software do you usually need to work?

Here I mean the type of software, not particular brands and names. We had a remote developer in our team and quite often we needed more than just email or voice call. Sometimes we shared screens for ...
17 votes
3 answers
647 views

I failed to reach the deadline

I started a project given by client and it went fine for couple of days. Middle of the way, I got stucked with a technical limitation. I'm unable to proceed and it'll take more time and R&D to ...
6 votes
4 answers
316 views

How do I convince clients not to use irrelevant pictures on their site?

When I work with clients as a web designer, I often have conversations like this. Me: The first thing a visitor sees when they come to your window cleaning website is a picture of a kitten. How does ...
7 votes
2 answers
204 views

What is an appropriate follow-up time with clients?

I'm just starting out as a freelance developer and I've reached out to clients who were referred to me and they don't have work ready for me yet. How often would it be appropriate to follow-up with ...
4 votes
4 answers
297 views

Application getting constant declined

This is from my previous post, which answer shed a part of my problem but i have been having a long issues since when i apply for job, it get declined, reason? "Choose another contractor", i changed ...
12 votes
7 answers
7k views

To talk with client or to chat with client and the effects on landing contracts

Most times, clients ask me to talk in Skype. Since I do not like talking as I may say something unplanned, I always direct them to message rooms where they ask questions, and I reply after thinking ...

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