Questions tagged [communication]

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17
votes
8answers
648 views

Staying in contact with clients when I have a different sleep-wake rhythm (being a night owl or living in a different time zone)

I’m a night owl. I’m most productive/creative at night. I go to bed in the morning and sleep until late afternoon. Being self-employed, this gives only a small timeframe for contact with clients, as ...
13
votes
3answers
2k views

How important is a prompt reply in the freelance world?

When I am really overloaded with work, I don't have time to reply to new client's requests on estimations (how much will it cost, can you do these addons,...) as I simply cannot concentrate to produce ...
12
votes
4answers
4k views

Firing a client due to difficult ongoing work relationship

I have a Web & graphic design client that I've been working with since July of this year. Initially, the project was supposed to be completed, and launched, in full at the end of September. The ...
6
votes
2answers
232 views

Is it advisable to contact a company and offer your services based on job advertisements?

I'm currently working as a freelancer and came across an interesting job advertisement that perfectly matched my profile. Since I do not intend to quit as a freelancer, one could argue that it makes ...
4
votes
4answers
290 views

Application getting constant declined

This is from my previous post, which answer shed a part of my problem but i have been having a long issues since when i apply for job, it get declined, reason? "Choose another contractor", i changed ...
5
votes
3answers
826 views

How to tell client that I can fix their problem in a cover letter, when they haven't specified a problem

I have been reading a lot about writing a cover letter, "How would you solve their problem", where clients want you to apply and require their work to be done. For example, a job posting may look like ...
5
votes
3answers
177 views

Handling client extras on the fly

I sell a B2B software that I developed which is customized for each client. I offer a maintenance agreement with the software that covers technical support, updates, etc. Most of my clients take the ...
4
votes
1answer
210 views

Junior Graphic Designer here. Am I being low-balled by a client who I've worked with for the past 3 years? How to remedy the situation?

I hope you bear with me. This is going to be quite a long post. I want to lay out my situation in detail in hopes of getting advice as to what I should do and how to approach it the best way possible. ...
3
votes
2answers
193 views

Client wants me to take a portfolio project off my website

About 18 months ago I completed a brochure design for an old client. I added a few spreads of it as mockups to my online portfolio. The booklets contain text written by my client — helpful information ...
2
votes
1answer
78 views

Social Networking As A Multi-Niche Freelancer

As an individual, as I'm sure most of us are, I have an extremely broad range of interests. Anything from Nature and wildlife, to rock and heavy metal lifestyle interests ( bands, tattoos, beer, ...