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Questions tagged [clients]

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1answer
11 views

How to deal with clients in regards to Wordpress-development

I have the impression that my Wordpress-projects seem to function very differently depending on how the client works with me. Some projects are easy - we select a template, the client accepts that we ...
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2answers
169 views

Client hasn't answered nor read my emails

So I've been doing freelance design for this company and I work through email and my website with this one client. I have a Chrome extension that let's me track activity on an email after it has been ...
0
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3answers
32 views

How can I send an agreement in midst of a project?

I have made an indeed silly decision to not send the agreement upfront to my new client, before starting his Web development project... I actually didnt send it because he is a very close person and ...
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6answers
96 views

How to deal with a client who won't tell description about the site he wants?

I have got this client from freelancer.com where he gave an email to contact him. I contacted through the mail, he said he wants a restaurant site built for him, provided an example and said he wants ...
1
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2answers
107 views

Is it okay to prospect my customer's customers?

Here is the situation: I have been working full-time for a customer (let's call him A) over the last month and most of this time was actually spent on projects from a single customer of them (let's ...
3
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2answers
451 views

Client has cancelled the project and asking for refund of payment

I have agreed for a mobile Application project where everything has to be managed by me only as development and programming designing concern. The only Designing part has been given to another ...
0
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2answers
77 views

Client doesn't give approval but changes expectation. What should I do?

I'm recently working with a very indecisive client who never seems to want to make decisions or give approvals to any confirmations I asked of her. I have had a question on this here a while ago. But ...
2
votes
1answer
101 views

How to deal with indecisive clients?

I do freelance web design and development on the side. I have a client recently who appears to be flaky and indecisive. She isn't very willing to commit herself to make decisions. When I've the ...
2
votes
1answer
74 views

Managing Someone else's Social Media

I've been asked if I can manage social media for someone whose business is in another province - which means I cannot easily travel to them to gather images/content/videos/etc. How can you best ...
9
votes
1answer
331 views

How should I deal with my first clients who ask for my portfolio?

This is a problem I'm running into as a beginner. I'm losing clients because I don't have a portfolio yet (Web Design), the clients that don't ask are very few and I don't know what to say to those ...
6
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2answers
146 views

What are some approaches for identifying your ideal customer?

I commonly get the question of 'Who is your ideal client / target audience?', and I am not sure to proceed in identifying and defining my ideal client. I do feel that it would lead to having a much ...
2
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4answers
219 views

Is it professional that client pays the lunch?

This week a client from another region is visiting my team. We will have a whole-day meeting. In our last conversation he told me that he would like to take our team to lunch. It's 6-7 persons on ...
18
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2answers
298 views

Should I point out design flaws to my clients?

I am not a designer. I don't claim to be, and I don't want to be. I am a programmer. I have a handful of clients that are small "web designers". Some are great, and I have recommended friends and ...
1
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1answer
97 views

What is the best way to promote yourself as a specialist in a specific field?

My questions are for freelancers that have active twitter, blog or any other social platform that gives them good clients. Does it worth to have an active twitter account, or constantly writing to ...
3
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1answer
102 views

How to do the support after delivery?

Myself and customer agreed on a support period after delivery, for the application testing is done and for reports also is done, but this test performed with demo data not actual live data (...
-1
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1answer
70 views

How to deliver work and procedure for freelancing in Android app development

When freelancing in android app development, what is the best way to work with the client(employer): 1) Should one deliver work and take payment in parts. Do clients pay in advance? 2) Whose ...
-1
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2answers
148 views

How to tell client I accidentally went over their credit budget

My client wanted a website that included the purchase of a few (6) professioanl images, which I suggested iStock as a place to get them. It was hard at first to convince him he needed to pay for his ...
1
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3answers
125 views

Where to host source code for a small client project?

I'm about to start work on a small client project and I'm not sure where to host the source code. It seems silly to suggest to them to create a private Github repo on the paid tier, since it's a ...
0
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1answer
57 views

Should I do a closing interview with my client post-launch of website?

I'm jut at the end of completing a website for my client. Overall it's gone rather smooth and if all clients were like that I think my life would be pretty simple. We will meet up shortly to do the ...
9
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3answers
295 views

Too many clients, not enough work

Right now I have several more clients than I'd really like to have. They are mostly good clients overall, and I enjoy the work I do for them. However, work is never 100% steady with any of them; any ...
2
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6answers
211 views

Is it bad to release work as free after it's sold?

A client is paying me to write a program for them. This program could be useful to many people though, so after they've paid me, I'm thinking of putting the program and source code online for free. ...
3
votes
1answer
100 views

How to answer to new client's requests while having no time to work for them?

As you may have already read I had health problems, I was K.O. for 3 weeks and it was a big problem for my job for many reasons... I am still having right now hard times to keep up with previous ...