Questions tagged [billable-hours]

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3
votes
4answers
159 views

Including Extra Work as 100% Discounted Hours

I just completed a project and ended up going about 20 hours over on a 39 hour project. I allowed some scope creep because my contract was not that bulletproof and I didn't feel it was worth the ...
3
votes
6answers
427 views

I hired a freelancer on hourly pay. How do I control how many hours he worked?

The freelancer I hired reports me directly on the number of hours he spent working on my project, but there is no way I can verify the actual time he spent. The work he does includes working on a ...
6
votes
5answers
253 views

Is it right to charge for work done incorrectly?

We recently hired a consultant to help develop some new features for our website. He did a fantastic job, but we ran into a little issue. One of the features he built out for us only half worked. ...
2
votes
1answer
382 views

I'm a 'freelance' web developer / considering hosting client websites as reseller (or not) - opinons wanted on reseller accounts

I worked for a small / local web development company whose owner retired about 2 years ago. The previous business offered hosting services (which, set up years ago was done in a shared hosting ...
3
votes
2answers
140 views

If I am working on an hourly project with variable hours per week and I am blocked on a task, should I bill for the time spent blocked?

Background I am a designer with a previous background in software development, and I'm currently working on projects for two clients as well as side projects. Both of the client projects are hourly. ...
5
votes
1answer
107 views

Hired for work but problem was fixed by the client's hosting

I'm in a dilemma if I should charge a client or not. First off, I was hired by a client to fix their site. I have very limited access on their site and their hosting is very poorly managed by a ...
1
vote
1answer
342 views

Underestimated project: Do you charge the excess time?

Are there times that you've given a quote to a client and underestimated it? And also took you 1.5 more than the hours you have estimated? If you are in the situation do bill the client of the time? ...
2
votes
3answers
149 views

Billing time for learning specialty API?

I've had a client approach me to develop an application that would interface with an existing web API. Normally my perspective is that the freelancer shouldn't bill the client for any time spent ...
3
votes
4answers
286 views

How do I charge for warranty if I have an hourly rate?

When I'm developing a website, the contract with my customer specifies that if I do something wrong, I'll fix it for free. That's the warranty for my work. However, nothing is really free. If I'm ...
7
votes
1answer
310 views

How to handle computer processing time when billing client?

I have a small consulting business that specializes in digital image processing, remote sensing, and workflow automation (using mainly Python, Matlab, R). I have an hourly rate that takes into account ...
1
vote
2answers
182 views

Client not aware of the background work for what he asks

Lately I was asked to realize a few slides for an ecommerce site. The work was to go in the company, shoot many photos of sold objects, back to office, clip the images and put them in many backgrounds ...
2
votes
1answer
118 views

Do you charge for a client for your time if they don't like the work or at least they say they don't?

i have a client who wants a design job for a product launch> This is a new client for me and a new line of work. I have a freelancer who will do the work, but how do I charge. it is easy if the ...
6
votes
4answers
435 views

number of hours is too high?

time to time I get a client saying that they don't like the number of hours estimated. I always estimate a good breathing space to ensure that it doesn't result in a crappy product by rushing through ...
20
votes
5answers
1k views

How can I discipline myself as a freelancer?

I have been freelancing full-time for a few years and have quiet office away from home but am easily distracted with (for example): keeping up with news in my industry staying current in my field of ...