I am new on upwork.com. I had a micro-project on it. The project was written out as a 4.5 hour-long project. In the proposal description it was clear that it can be done in that time.
So I applied for it, and I got the contract.
The customer had quite a problematic personality:
- He was unable to clearly formulate what he wants. He communicated in gibberish and unclear, short sentences.
- Instead of development, he thought on some type of collective work. I.e. we both work on the task. In this time, he has seen what I am doing, but he never committed anything. It's probable that he worked in parallel with me, on the same task, and used my code only as a reference.
- He regularly had expectations that I should do things as he is doing them. But he contributed only some mutilated code lines, from which it was not clear what expectations it should fulfill.
These problems caused the project to go on for four days.
After that, he removed the strong time requirement. He did not say that we are late, but he disappeared.
I think this is the case where both parties say that the other was bad, except that I can't say this about a paying customer; furthermore he is the paying customer both for me and for Upwork.
My other Upwork projects went (are going) very well compared to this.
Actually, the task was not a big one, and I think I would be more happy if the customer would simply disappear and our project would simply disappear. The loss of the money (and time) would be a nuance, compared to the problem what a terrible feedback would cause.
What could I do to silently leave the project, without seriously affecting my Upwork stats? The customer does not look as if he would have a hostile attitude to me, and I would be also very happy if it would remain so. He did not mention being unsatisfied whatsoever, and I think it would be the best if that didn't change.