I had a really awful experience with this client. We started good but as the years went on, the client became hard to work with -- unreasonable timelines and extremely delayed paychecks. To make the long story short, the relationship didn't end well. The last project studies I did went to production and there were mistakes on my part. At that point, I haven't been paid for 4 months of work. Being naive, I just decided to simply walk away because I felt like I wasn't being treated right. They have the AI files for all the projects I did with them during those months. Some were in stores already, some were in production, some were in testing the material/print stage. And yet not a single cent on my bank (even if I kept telling them I needed to get paid).
Just earlier, I got an email from one of their brand managers asking me for the font name. I realized I always outline the fonts so as to avoid any misuse of fonts come production.
I don't know if I want to answer or not, because I feel like it's understood that the last time we (the client I was dealing with not the brand manager) talked, it didn't go well and we both knew it felt it was time to move on.
I'm also not sure if I want to bring up the missed payments from before. We didn't have a contract even when I started doing projects with them - it was all verbal. At this point, I'm thinking of what should I do.