I've been doing a small identity design job for a new client who has been very difficult to work with and he has recently stopped replying to my emails altogether.
The main problem is that trying to get any kind of constructive feedback from him is like pulling teeth.
The only feedback I could get is for him to say that my ideas are not what he 'envisioned'. However, in my opinion, the ideas I've produced are perfectly in-line with the moodboards I sent over originally (which he said he was happy with).
He also showed me some other brands that he liked the look of... which I'm pretty sure my ideas are in-line with also.
His total lack of feedback has made it very difficult to revise my ideas to his liking, I have been having to base a lot of them on pure guesswork which unsurprisingly hasn't worked out.
I was doing this job for a very fair price, I took 50% payment up front but I believe I am entitled for some, if not all, of the remaining payment.
He claimed to be happy with the logo (although seemed to keep changing his mind on this) but was mainly unhappy with the colour palette, despite my vast array of different colour combinations that I sent over.
Should I pursue it further or just put it behind me? and also, should I say he doesn't have the right to use the logo that he claimed to be happy with? (excluding the colour palette)