I work as a academic tutor (with a very good rating) for Tutorme.com, they pay their tutors through PayPal every Wednesday, but recently (for the past few weeks) they stopped doing that. I messaged the support and got a reply a few days later, they apologized then went ahead and paid me, but then same thing happened again, and now the support is not even replying. What is proper action here? There are no other contacts other than the support team, which is very incompetent of their jobs. So if the support team doesn't reply I am basically doomed?