Let me start off by saying I made a lot of mistakes on my end taking on a project. Now I am in a position where I have a software development project that is a bit of a nightmare and suffering from mission creep.
Can you provide advice on what options I can take and what you think is the best course of action?
It's now been 6 weeks and I have implemented the features outlined in the contract (5 templates, audio feature, custom posts, custom field integration).
- The client keeps adding on more todos, he considers them expansions/alterations of the features I agreed to do in the contract but these changes are significant time consuming changes.
- The dev's changes introduce bugs and errors.
- The dev is meant to maintain the project after I am finished but doesn't have the skills or experience to compile to project for deployment. I have needed to train him on how to use git, npm, webpack, vue.js, etc. He currently has a problem where he cannot compile the project in production mode, it's obviously something to do with his npm/node version because it works fine for me on 2 different computers and OS's. But the client and him think it's my project setup. Should I or am I obliged to fix this issue for him? If he can't fix it, the client can't maintain/deploy the project. Fixing it involves me sitting down with him and just debugging the problem and trying to find a solution. The client is under the impression the problem is my code or project setup.
What actions do I have available to me? Should I say no to performing tech support for the dev? Should I agree to do some of the changes the client wants? Should I say no to all of them?
What do I want to do:
At this point I want to leave them with the project as is. It's not nice but I believe I have implemented the features outlined in the contract. I realise I will receive a big reputation loss and possibly legal action. I invoiced the client in 2 installments, so 50% after 2 weeks (client paid this) and another 50% 3 weeks after that (not yet paid). I am happy to lose the last installment and maybe that would provide some legal protection?