This was my first job on freelancer site. The project was to add some 'feature' to the C# application. Budget was 10 - 30$. My bid of 20$ was accepted and then it turned out that I was supposed to add 26 forms in 24 hours. I replied with the message that I won't do this for 20$. Then we agreed on 100$. I wanted to do this job more because of that was my first job there. So I accepted the invitation and changed milestone to 100$.

I was working all day and night long and managed to complete it in time. But there was no income milestones. Just my requested milestone. I sent all files to him and he was happy with it. He also requested some changes and everything was committed on time and client said it was good.

Now he is not answering to my messages. I see him online sometimes and I wrote 10 messages, but he doesn't reply.

What can I do in this scenario? I don't want money. I wanted a good feedback rather than money. But I don't have money nor feedback. I just have a project that was not completed in time, as site states.

And now I want to leave a feedback for that client. But how can I do this? What should I do in this scenario?

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    I lurked for a while in odesk/upwork. The rates are impracticable, the customers ask the world for a shitty pay, and on top of that you have to pay 15% commission to the damn site. Only a few jobs are worthwhile. One of the golden rules before accepting jobs is browsing the history of the customer. As a rule I would never accept a job nor from a few countries, neither from who is not able to write a single paragraph accurately. You have to consider you got a lesson that cost you "$100" and keep going on. Very little can be done about it. I would write to their helpdesk/support and move on. Jan 12 '16 at 8:12
  • @RuiFRibeiro The commission is 10%. Elance was a wonderful 8.9 but they're dead now... Anyway, you don't have to take the shitty customers, just be judicious when accepting projects.
    – user45623
    Jan 29 '16 at 4:44
  • The answer you accepted is not correct. Contact the site's support team and tell them you completed the work and the client said it was good. They will try to help you get your money.
    – user45623
    Jan 29 '16 at 4:48
  • I do agree @user45623, the rates in Elance were impracticable, once in a blue moon, there were some interest project...UpWorks seems a joke or oriented to the 3rd world market. Jan 29 '16 at 7:16
  • Upwork is getting better now that Elance is closed and the serious clients have been forced over to Upwork. Not everyone is looking for 3rd-world developers.
    – user45623
    Jan 30 '16 at 2:45

I am afraid that you were conned. You will neither get your money or your feedback. To post the feedback, the clients needs to pay you at least some money.

In the future, don't do any work without a milestone being LOADED. Your request means nothing. Loaded milestone means that the money is on the freelancer site (in escrow) and that you can safely do your work.

Try contacting client that you will work for $10 and great feedback. However, since you send him files, I am afraid that you will not get even those $10.

PS. report the client to the customer service. He should be flagged and possibly banned. I think odesk has made great efforts to ban both bad contractors and clients.

  • Yee, that is completely my fault. That was my first project. I have already contacted support team and they said the same. They should ban such people from the site. Well, at least I have one lesson learned. Jan 12 '16 at 12:07
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    Excellent recommendation about the milestone being loaded! The fact is despite being banned they will come back with another account. They actually might have been only the middlemen for a better paying customer. Jan 12 '16 at 13:04
  • @RuiFRibeiro They cannot do it zillion of times. Each time they ban you, they ban the credit card you used, I think. So they can do it a few times OR they can catch new guys because new guys will never see odesk title like "credit card not verified". That's why my suggestion on loading the milestone will help as to load the money, they will have to attach a valid card.
    – Peter MV
    Jan 12 '16 at 15:51
  • Be sure to look at history. Back here in Portugal I never give my real CC in the Internet. Ever. I create a virtual CC for *every single transaction. I can define a maximum limit, and wether they work a single time for paying for something, or wether they work for a fixed amount of time, say for Apple Store, for a developer account or for a magazine subscription. They cannot be (re)used for other purposes. Jan 12 '16 at 20:06
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    @RuiFRibeiro I was not aware something like that is possible. I guess it's the same as the gift card but more advanced :).
    – Peter MV
    Jan 13 '16 at 8:11

Ask the website for assistance. They can often assist you in getting your money if you prove that you did the work and that the client was satisfied. They have a vested interest in you getting paid, because if you don't get paid then neither do they. Just contact their support team.

  • They can help if there was milestone from client. If not than I can not dispute it. Jan 29 '16 at 11:34

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