Last month, I had joined a freelance website and found a job immediately. My client was highly satisfied with my work, so he hired me for other projects. Unfortunately, his account had an issue, and he was forced to close the account.

He had given me two ratings on the projects, and while both of the ratings were five stars, I've been having trouble finding anyone else interested in hiring me.

I want to continue working; how can I get past this two-project wall that I'm facing?

  • Hi UltraDraft - we make a point of not dealing with questions about how to deal with direct questions about freelancing websites, but your question could easily be salvaged! Please edit it, clean it up a bit, and focus more on the improving reputation amongst clients side of things (not site-specific) instead.
    – Amelia
    Jun 17, 2015 at 12:40

2 Answers 2


Offer a discounted rate because you are relatively new to the site, and keep trying. Each additional project under your belt makes things easier.

Don't write overly long or short proposals. Make sure your proposal is tailored to the contract; don't copy and paste the same generic message for every client.

This is a very general question and there are countless online resources with tips about getting hired on these sites. Try researching articles on the subject.


If you don't have a lot of feedback and not many items in your portfolio, you can work on personal projects or find people in your entourage who might need something, and show them as samples.

If there are skill tests that you can do, try to do a few to show your skills.

Buyers on these websites are aware that if you're just starting, it's normal you won't have many feedback; they won't always judge you on this only. At least you got good feedback.

Make sure you make it clear that you offer a constant communication, the revisions you offer, how many drafts, etc. If you're too general, they might not have time to personally ask you how you proceed.

For the same reason, your profile should contain your terms and your work process, guarantee, etc.

If you can get credentials somehow, it can help. Sometimes you need to pay to get them approved but they don't need to be from previous clients on that freelance site.

If you can get your identity verified, that's another good thing to do and it usually takes 20 seconds!

You can offer wholesale prices, free revisions (but be careful with that one!), urgent 24-48hr service, 1-2-3 months of free maintenance if you work on Wordpress websites, etc.

If you don't mind it, offer Skype or phone meetings. Some clients prefer to tell their instructions this way and have hard time explaining what they want, or simply prefer that "human touch". Make sure you note down their instructions.

Try to personalize your profile to not look too much like a lifeless robot.

Use good keywords if there is a section for it on the freelance site you're on.

Respond quickly to any communication and have some initiative when possible.

Observe the profiles and the way the "winners" approach the buyers and try to see what they do right.

Sometimes, if your prices are too low, buyers will think you do not offer a high quality service. Be observant of what they need and if you still want to bid low, make sure to explain that you do it because you need to build a reputation and that the price are temporary

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