I'm a 15 year veteran of web design and front end development, with a couple years of Rails experience under my belt.
Currently I am focusing on forming my own development company, and have landed quite a few clients of small to small-medium size.
Recently I was invited to consult with a local NPO on a project to replace an aging 10 year old software application for order and client management. To date, it will be the single largest project (if I win the bid) that I'll have won, so it's incredibly new territory for me, and a little daunting.
My questions are:
- How does NPO pricing typically work? I understand most NPO's receive a discount on services, which is then tax deductible (I'm in Canada). Without knowing more about the full scope of the project, what is the general market rate for such a project with an estimated lifespan of 10 or so years (it sounds like they make major investments and then stick with it for as long as they can).
- I've been told that they would also want maintenance and ongoing support of the application tied into the contract, what value is fair to place on that?
- Given past experience, my assumption is as follows: There will be a data migration from whatever database/datasource the existing application makes use of, which might include a complete overhaul of the data model.
- There would also be back end engineering and front end UI/UX work as well as graphic design elements, and documentation would also need to be drafted (system documentation and user guide documentation) as well as training on how to use the new system.
I have my meeting with them this coming Saturday, so I want to be as prepared as possible should they have any questions or want to begin negotiations immediately (it sounds like there is significant urgency to needing this new solution).
Thanks in advance,