In the past I have had little to no issues with receiving payments through PayPal for my web design or development services. For some reason, I have had close to 10 recent transactions involving a service (design or development), and each one of them are now within disputes.
I have not had any bad interactions with these individuals. They have contacted me, purchased a pre-created site, or design. I assisted with everything from getting the site online to small bug fixes (usually server plugins, etc.), then I wake up and the
PayPal payment is disputed message, and the client removes and blocks me from Skype and emails.
To top it off apparently PayPal does not cover service related transactions - I should have read their terms. I am now left with $4,250 worth of disputes. I always make it a point to withdraw the funds from PayPal once I receive them, so my PayPal balance is currently in a negative state. My questions are as follows:
Has anyone else experienced something similar? What was the solution? I have Contracts from each of the client they are signed via Adobe Echosign. I also have the backups of the final deliverables for each client.
What options do I have to have this cleared and force responsibility of payment onto my clients. It would be a nightmare to have to pay for legal fees, PayPal and the other fees that come into play.